Getting CAS-PA Certification Made Easy!

Users with the admin, pa_admin, or pa_kpi_signal_admin role can reset a baseline or dismiss a signal without being a responsible user.

Users with other roles must become responsible users to take such actions. These users also need a role that gives them access to a relevant workspace.

You can assign responsibility for KPI Signals for a KPI to yourself or someone else. You can also unassign responsibility.

Create a single User Experience filter for use across all the visualisations in a workspace.

The filter you create is available in the workspace in which you created it.

For filters to work in workspaces, you must configure an event handler to apply the filters.

‘Show score update time’ shows the timestamp of when the score was last updated.

‘Follow filters’ set for a workspace page. When enabled, the visualisation displays on a workspace with the filters set by the page. Toggle off to disable a visualisation from accepting any filter input.

‘Background refresh interval (minutes)’ shows how often, in minutes, the landing page refreshes the visualisation if you have navigated away from it.

‘Real time update’ updates score in real-time.

You can set target values for indicators. When you set a target for an indicator on the Analytics Hub, you can now do the following:

* Set a start date in the future.

* Set a review date on which to consider updating the target.

* Set the target as an improvement on the average score or on the previous target. You can set the improvement as a percentage.

You can have the targets apply only to specific breakdown elements and time series. The target starts to apply at a selected date and continues to apply until you set the next target. However, you can set a review date on which to reconsider the target.

When you create an element filter, you can include conditions on a related field in a different table than the breakdown source table.

Element filters enable you to limit the displayed breakdown elements on an Analytics Hub or widget using filter conditions, including personalised visuals.

You can select an element filter when viewing breakdowns on an Analytics Hub or configuring a breakdown widget.

For example, you could create an element filter on the Groups breakdown source, which uses the Group [sys_user_group] table. If you added a related list condition on Incident [incident]->Assignment group, you would get only groups that had an incident assigned to them. If this condition included [[Created][on][Last 6 Months]], you would get groups that were assigned an incident that was created within the last six months.