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  • Exam Name: Global Professional in Human Resource
  • Last Update: Oct 9, 2024
  • Questions and Answers: 204
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GPHR Practice Exam Questions with Answers Global Professional in Human Resource Certification

Question # 6

According to Black and Mendenhall, which of the following factors is NOT a function of the individual that determines the degree of adjustment required in order to adapt to a new environment?

A.

Relationship skills

B.

Self-efficacy

C.

Perception skills

D.

Family-spouse adjustment

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Question # 7

Which of the following is NOT a characteristic of adult learning?

A.

Problem-focused learning

B.

Learn through experience

C.

Internal motivation to learn

D.

Subject-focused learning

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Question # 8

Which of the following is NOT a common mistake in selection procedures?

A.

Ignore long-term strategic considerations and goals for the position

B.

Adjusting global competencies to local cultures

C.

Use insufficient or not valid selection criteria

D.

Choose final candidate too quickly based on time constraints

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Question # 9

Which of the following addresses the range and breadth of details related to international assignments ?

A.

International assignment letter of agreement

B.

Assignment plan

C.

International assignment process model

D.

Company policies

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Question # 10

Which of the following financial statements would you use in order to calculate gross profit margin?

A.

Balance sheet

B.

Assets

C.

Statement of cash flows

D.

Income staement

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Question # 11

Which of the following selection methods is an effective tool to determine the psychological readiness of an individual for an international assignment ?

A.

Standardized tests and inventories

B.

Stress interviews

C.

Simulations

D.

Self-assessment

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Question # 12

The Operations department focuses on providing goods and services to the customer in an efficient, effetive, timely manner. Which of the following is NOT a responsibility of Operations?

A.

Cost

B.

Productivity

C.

Quality

D.

Distribution channel

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Question # 13

You have decided to outsource the moving service for all expatriate assignments. After an individual is chosen and has accepted an international assignment, you provide all necessary contact information to both parties with specific deadlines. Which of the following steps is the next step in managing the vendor ?

A.

Monitoring operations for continual improvement

B.

Specifying objectives to the vendor

C.

Ensuring regular communication and reporting between parties

D.

Periodic management reports

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Question # 14

Utilizing Briscoe and Hall’s framework of defining competencies, which of the following is disadvantage of utilizing a strategies-based approach to defining competencies?

A.

May be too broad to relate to specific jobs in specific locations

B.

Aligns with long-term organizational goals

C, Expensive to utilize

C.

Characteristic may be interpreted differently in different countries

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Question # 15

An individual enjoys traveling to all parts of the world, the more exotic and different, the better. Which of the following global leadership characteristics identified by Black, Morison, and Gregersen does this behavior exhibit?

A.

Character

B.

Perspective

C.

Savvy

D.

Inquisitiveness

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Question # 16

According to the McKinsey 7-S framework, which of the following is identified as a hard S?

A.

Staff

B.

Systems

C.

Shared values

D.

Skills

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Question # 17

Which of the following laws does NOT apply outside of the United States for U.S. Based firms ?

A.

Americans with Disabilities Act (ADA)

B.

National Labor Relations Act (Wagner Act)

C.

Foreign Corruption Practices Act (FCPA)

D.

Title VII of the Civil Right Act

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Question # 18

The following non-immigrant visa allows managers, who work for a foreign employer, to work in the United States for a parent, subsidiary, or affiliate company if the individual worked as a manager during one of the last three years:

A.

B-1 business vistor visa

B.

L-1 intracompany transfer visa

C.

H-1B specialty occupation visa

D.

TN visa

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Question # 19

Which of the following is NOT a reason to outsource ?

A.

To share financial risk

B.

To manage a difficult risk

C.

To create value

D.

To gain access to world-class talent

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Question # 20

In order to measure staffing effectiveness, a company measures the yield ratio of offers to interviews. According to the research, the company yields the following ratios for the following staffing sources: contingency firms (15% first year's salary) 1/10, website (1% G&A costs) 2/12, employee referrals ($0 cost) 3/9, internal recruiters (4% G&A costs) 1/15. Which of the following decisions is a good decision based on the information provided above ?

A.

Pursue use of alternate staffing sources

B.

Pursue relationships with alternate contingency firms

C.

Terminate internal recruiters

D.

Promote employee referrals

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Question # 21

A manager works very closely with his subordinates to create an effective working environment. Once a new person is hired, he works with the employee to set realistic goals for the short-tern and long-term. In addition, he continuously works employees to discuss career paths and career ambitions. He is constantly coaching, counseling, and mentoring. Once his employees reach goals, he rewards them through merit increase/bonuses, offering job responsibilities with new challenges, and publicly recognizes their achievement in cross-departmental meetings. Which of the following motivational theories is least utilized in his management approach to motivating his employee?

A.

B.F. Skinner’ Theory of Behavioral Reinforcement

B.

McGregor’s Theory X and Theory Y

C.

Vroom’s Expectancy Theory

D.

Self-Effcacy Theory

E.

Herzberg’s Motivation-Hygiene Theory

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Question # 22

An oraganization is in the growth stage of the oraganizational life cycle. If has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The company has decided to utilize a geographic oranizational structure. Although the foreign locations are relatively new, each office has focused on building both technical talent within is own site. Therefore , each location is fully operational each running fairly independently. However, once a year the executive team form headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives, Which of the following factors does NOT play a factor in determining the global staffing approach in this scenario?

A.

Global growth strategy of orgazation

B.

Fairly locally resonsive strategy by headquarters

C.

Strategic plans identified by hesdquarters

D.

Relative maturity of each global location

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Question # 23

You are in the process of developing a global compensation structure. In order to ensure a balanced strategy, you are evaluating legal differences between sites. Which of the following is NOT a common difference that you should assess?

A.

Existence of at-will employment

B.

Definition of overtime

C.

Rates of taxation for in headquarters

D.

Minimum wage

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Question # 24

A company decides to pursue an international assignment program to fill a new position in its new office in Beijing, China With the assistance of the human resources professional, the management team has finalized a list of job-specific selection criteria of the ideal candidate for the fole.

During the interviewing process, they utilize various tools to isolate out the success factors. After deciding on the candidate and the individual accepting the offer, the human resources professianal works with vendors to provide cross-cultural training before and during the assignment and plans all the logistical details for the relocation. The human resource professional also assists the individual by providing contacts and setting up meeting to orientate the expatriate before and during the assignment, ie mentors, expatriate community, ect. In this scenario, which of the following actions items were forgotten to ensure a successful interational assignment?

A.

Recognize the entire scope of the international assignment experience

B.

Provide appropriate training

C.

Establish realistic expectations

D.

Conduct thorough assessment of the candidates

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Question # 25

A U.S. Based high tech company has built a R&D office in Bangalore, India. Four years have passed since the greenfield operation was successfully built. During this time, the new location has taken on higher priority engineering projects and has trained and developed managerial skills of its newly recruited managers in Banhalore.

Headquarters wants the office to take on a new engineering project that would expand its business in the U.S. By adding a new product line. This project has been identified as the most important objective for the corporation in the mid-term. The project is still in the phase of identifying specifications and developing milestones, where the engineering management team is working closely with the product manager. The management team understands that it must create an international assignment program to have this project run smoothly. The team believes that extended business travel would be the most appropriate program. In order to confirm their belief, the HR manager does extensive research.

The analysis shows that extended business travel will result in $10,000,000 additional revenue in the first year and $5,000,000 additional revenue in the second year due to the customization of the product to customer demand. The cost of the program is $400,000 initial investment plus a variable cost of $100,000 per year. What is the cost-benefit ratio in the first year ?

A.

25:1

B.

20:1

C.

1:20

D.

1:25

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Question # 26

A company develops its future leaders by hiring college graduates of top tier universities and putting them through a management program. During the management program, they are rotated through carious job functions over 2-3 tears. During this time period, their success in a technical area of expertise isolates out the potential leaders for various departments. According to Evans, Pucik, and Barsoux, which of the following approaches to leadership to leadership identification and development is this organization utilizing ?

A.

Functional

B.

Elite Political

C.

Elite Cohort

D.

Managed Development

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Question # 27

Which of the following actions is a PRIMARY deterrent against employees organizing to form labor unions?

A.

Developing an alternative dispute resolution mechanism

B.

Employer encourages a participative style management

C.

Creation of work councils

D.

Creation of codetermination requirements

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Question # 28

Which of the following criteria is NOT a factor in determining the level of control of a non-U.S. corporation?

A.

Labor relations centrally controlled

B.

Principal place of business

C.

Shared management

D.

Interrelation of operations

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Question # 29

An organization has decided to utilize a geographic organizational structure. It has several offices throughout Europe and one office in Asia, in particular, in Shenzhen, China. Although the European offices are very well integrated into headquarters, the office in China has been running fairly independently. Of the locations, this offices has been the most resistant to expatriates entering and to developing local talent.

In fact, headquarters suspects that most of the hiring and promotions have been based on nepotism. After performing a global gap analysis, the global HR team has identified an initiative to identify at least three potential cendidates for each Senior Director and VP position. Which of the following describes the BEST tactical plan to address this initiative?

A.

By the end of year 1, succession plans will be developed for all Senior Directors in thecompany

B.

By the end of year 1, 75% of all managers in China will be enrolled in Management 101 courese for at least 3 hours per week and participate in mentoring programs

C.

All offices have developed a succession plan for Serior Director and VP positions, except for the China office

D.

15% of positions still need a viable succession plan

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Question # 30

Which of the following factors is LEAST likely to affect how attractive an intermational assignment may be to a potential expatriate?

A.

Employment lows in the country where the international assignment is located

B.

Opportunity for career growth and learning

C.

Competitive compensation consistent with corporate standards

D.

Company is in the multinational stage of globalization

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Question # 31

What is a disadvantage of the divisional departmentalization ?

A.

Focus is too narrow

B.

Inefficient use of human resources

C.

Disregards broader organizational considerations

D.

Unity of command is lost

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Question # 32

Which of the following best describes an organization’s compensation philosophy if the average employee’s compa-ratio is determined to be 0.70?

A.

Lags the market

B.

Serves as a benchmark

C.

Leads the market

D.

At the market

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Question # 33

Which of the following decribes an employee’s motivational potential, according to the job characteristics mode?

A.

Ability to implement, responses, feedback

B.

Motivation factors and incentives

C.

Skill variety, task identity, task significance, autonomu, feedback

D.

job analysis, task significance

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Question # 34

Which of the following describes a statement that specifies the activities which the organization intends to pursue and the course it has charted for the future ?

A.

Mission Statement

B.

Vision Statement

C.

Organizational Values

D.

Strategic Plan

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Question # 35

A U.S. based high tech company is considering building a R&D office in Bangalore, India. Which of the following factors is the LEAST relevant in considering whither to build a new global enterprise or not?

A.

Transfer capital earned to headquarters

B.

Workforce costs

C.

Financial incentives

D.

Infrastructure

E.

New market penetration

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Question # 36

Which of the following is NOT a potential difference in benefits practice that Human Resources should evaluate when compensating an expatriate or local national ?

A.

Medical care

B.

Hours worked per week

C.

Social security

D.

Vacation days

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Question # 37

Which of the following does NOT represent a strategic financial goal for a global company?

A.

Effectively manage currency exchange fluvtuations

B.

Decrease cost of goods

C.

New market penetration

D.

Increase revenue

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Question # 38

Which of the following individuals’ participation would add the LEAST value in the selection process to find the most suitable candidate for an international assignment?

A.

Home country co-worker

B.

Host country supervisor

C.

Another expatriate who has worked in the host country

D.

Home country supervisor

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Question # 39

Which of the following measures the level of learning achieved by the participants of a training program?

A.

360-degree feedback process

B.

Performance tests

C.

Performance appraisals

D.

Pre-/post measures

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Question # 40

In which of the following situations do HR managers have the greatest impact on organizations?

A.

Assume management roles on cross-functional projects

B.

Actively participates in the long-term organizational strategic planning process

C.

Providing legal counsel to managers

D.

Evaluate and implement process improvements throughout an organization

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Question # 41

A company is in the process of defining its global competency model. One of the competencies that have come into question is the ability to build consensus as a key attribute todefine a successful global leader. The reason it has come into question is that in some countries, like Japan, it is a sign of weakness for leaders to build consensus around all decisions made. This scenario is an example of which of the following types of tensions common in global expansion?

A.

Global integration vs. local responsiveness

B.

Localization vs. privatization

C.

National culture vs. organizational culture

D.

Standardization vs. localization

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Question # 42

Which of the following is NOT a pay survey?

A.

Published surveys

B.

Job evaluation

C.

In-house surveys

D.

Utilization

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Question # 43

An organization is in the decline stage of the organizational life cycle. It has worldwide locations throughout North America, Europe, and Asia. However, it will be closing three of offices within the next two years. This was joint decision made by the management team at the annual managers’ meeting, which all managers above the senior manager grade level attended.

Key personnel in each of these offices are not worried because they will likely be re-deployed to meet specific organizational needs. In fact, this was what had occurred last year to one of its offices had shut down. In addition, management has reiterated this message. Which of the following stages of globalization BEST describes the phase this company is in?

A.

Global

B.

Multinational

C.

International

D.

Transnational

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Question # 44

A good MBO (management by objectives) shares all of the following aspects EXCEPT:

A.

Periodic feedback about objectives

B.

Goals which align with corporate level goals and strategies

C.

Goals are established by the supervisor/manager

D.

Goals which are measurable

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Question # 45

Which of the following is NOT a benefit of a company and community site visit and orientation before an individual decides to accept an international assignment?

A.

Results in the selection of the most qualified candidate

B.

Encourages self selection

C.

Helps an organization to dispel unrealistic expectations

D.

Reduces employee turnover

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Question # 46

Which of the following is a difference between the recruitment and selection of an individual for a position in the home country vs. For an international assignment?

A.

Cost-benefit analysis

B.

Interviewing of family

C.

Review of previous work samples, experience, etc.

D.

Reference checking

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Question # 47

You have recruited an engineering architect for a short-term international assignment in Bangalore, India. During the pre-departure training, you ask the training consultant to focus on providing immediate survival techniques. For example, the trainer outlines where the individual can obtain assistance and explains logistical realities of getting around in the host country. Which of the following processes does this describe ?

A.

Assimilation

B.

On-boarding

C.

Relocation

D.

Outplacement

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Question # 48

Let’s assume you are training assemblers on how to use the production database to enter and track data on the status of work in process. In addition, in compliance with internal ISO 9001 procedures, you must evaluate the status of the training for the individual as (1) performs with close supervision, (2) performs with minimal supervision, (3) capable of supervising others, or (4) extended training.

Which of the following level of learning (as described by Bloom’s taxonomy) would best describe an individual who “performs with minimal supervision”?

A.

Synthesis

B.

Application

C.

Knowledge

D.

Evaluation

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Question # 49

Which of the following processes attempts to determine the relative worth of jobs within an organization?

A.

Job design

B.

Job evaluation

C.

Job analysis

D.

Comparable worth

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Question # 50

Which of the following BEST identifies the stages in the strategic planning process ?

A.

Mission & Vision -> Determine Strategic Issues by performing a Gap Analysis, SWOT Analysis, & Benchmarking -> Strategy Formulation -> Strategy Implementation -> Evaluation & Control

B.

Strategy Development -> Strategy Formulation -> Strategy Implementation -> Strategy Evaluation

C.

Mission & Objectives -> Strategy Formulation -> Environmental scanning -> Strategy Implementation -> Evaluation & Control

D.

Mission & Objectives -> Determine Action Plans -> Strategy Implementation -> Evaluation & Control

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Question # 51

Which of the following competencies is required for a global leader to succeed cross-functionally across groups ?

A.

Transferring knowledge

B.

Establishing credibility

C.

Obtaining information

D.

Selling

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Question # 52

An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The foreign operations are relatively new, fully operational only within the last 5 years. During this time, each office has caucused on building both technical and managerial talent within its own site. Once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. Which of the following stages of globalization BEST descries the phase this company is in?

A.

International

B.

Transnational

C.

Multinational

D.

Domestic

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Question # 53

Which of the following stages of the International Assignment Process model is the most critical in determining the success of an international assignment?

A.

Pre-departure preparation

B.

Assessment and selection

C.

On assignment

D.

Completing the assignment

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Question # 54

When assessing the gaps between actual and desired organizational performance, which of following measures would NOT considered ?

A.

Benchmarked results

B.

Training and development

C.

Individual assessment

D.

Task assessment

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Question # 55

Which of the following is the next step in the change management process after an organization discusses the need for change?

A.

Establish a plan and a time line

B.

Implement and evaluate change

C.

Communicate the change plan

D.

Prepare alternative plans

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Question # 56

Which of the following is NOT considered a competitive advantage strategy ?

A.

Above Market Compensation Structure

B.

Product differentiation

C.

Cost advantage

D.

Customer Intimacy

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Question # 57

A company has planned and executed an a successful 3-year international assignment of an individual to its new office in Beijing, China. The individual has three more monthd on assignment before returning to the United States. The expatriate has repeatedly e-mailed and called leaving messages with both the home country manager and the human resources professional in orger to inquire about his new role after the assignment, but has not received any response. In response, the international assignee has gotten more anxious, which has affected his productivity. Which of the following outcomes is NOT likely as a direct result of the above scenario?

A.

Individual quits after returning from the assignment

B.

Successful repatriation

C.

Brownout of the individual

D.

Host country manager facilitates the response regarding his career growth

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Question # 58

Individuals have various styles of learning. Which of the following types of learners is best suited for lectures?

A.

Kinesthetic learners

B.

Visual learners

C.

Tactile learners

D.

Auditory learners

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Question # 59

Which of the following is an explicit factor of a corporate culture ?

A.

Authority and working relationships between employees

B.

Values, norms and beliefs

C.

Communication styles

D.

Systems and processes

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Question # 60

Human resource management is conducted to achieve______goals.

A.

Organizational

B.

Personnel

C.

Supervisory

D.

Management

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Question # 61

Which of the following best describes the reason why continual environmental scanning is important for an organization?

A.

To train their managers more effectively

B.

To create a technologically advanced workforce

C.

To identify potential external opportunities and threats to an organization

D.

To attract a talented pool of applicants to choose from for its workforce

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