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  • Exam Name: Professional in Human Resources
  • Last Update: Apr 28, 2024
  • Questions and Answers: 165
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PHR Practice Exam Questions with Answers Professional in Human Resources Certification

Question # 6

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

A.

Nominal group technique

B.

Ratio analysis

C.

Brainstorming

D.

Delphi Technique

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Question # 7

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

A.

Perpetuating past discrimination

B.

Religious persecution in the workforce

C.

Quality control

D.

Disparate treatment

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Question # 8

You are the HR Professional for your organization and you're completing a turnover analysis. You're considering that over the past year your organization has employed 1,238 employees and during that same period your organization has terminated 56 employees. Based on this information what is your organization's turnover for the past year?

A.

56

B.

Significantly lower than average

C.

22

D.

Moderately low

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Question # 9

As a HR Professional you must understand the laws and regulations, which affect employee compensation. If a non-exempt employee works more than 40 hours per week, what is their overtime pay rate?

A.

150 percent of their base pay

B.

It depends on the state where the employee is employed

C.

Non-exempt employees do not receive overtime pay

D.

50 percent of their base pay

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Question # 10

Sally is an HR employee for her company. She is primarily interested in serving only in an organizational role where she focuses on creating HR policies and procedures. What is the limitation Sally may subject herself to, if she focuses only on the organizational role?

A.

She'll only be involved in the organization's strategic planning efforts.

B.

She won't be involved in the organization's strategic planning or change efforts.

C.

Her organizational impact will be limited to identifying problems, creating policy initiatives,and launching HR programs.

D.

Her organizational impact will be limited to promoting employee performance.

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Question # 11

Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?

A.

This is an example of an exception by bonafide occupational qualification to the Title VII of the Civil Rights Act of 1964

B.

This is an example of a violation of the Title VII of the Civil Rights Act of 1964

C.

The sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964

D.

This is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal paying and titled job for the men's restroom and locker rooms in the company

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Question # 12

Sally is an HR Professional for an organization and she's working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

A.

These are the same values in human resources.

B.

Efficiency is doing things right. Effectiveness is doing the right things.

C.

Efficiency is being effective when doing things. Effectiveness is doing the right things efficiently.

D.

Efficiency is knowing what to do. Effectiveness is doing what you know you should.

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Question # 13

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

A.

Distributive bargaining

B.

Good faith bargaining

C.

Integrative bargaining

D.

Interest-based bargaining

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Question # 14

Beth works for the HJR Corporation and she feels that she has been discriminated against by her supervisor. Beth would like to file a charge with the EEOC but she's afraid of the repercussions and she doesn't want her identity exposed. Beth asks a lawyer to file the charge for her so she can remain anonymous. Is this legal?

A.

It depends on the state where the charge is being filed, as some states allow anonymous filings while others do not.

B.

No,the person who has been discriminated against must file her own charge.

C.

No, the person who files the charge cannot remain anonymous.

D.

Yes, the person who files the charge can have someone else file the charge on their behalf to protect their identity.

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Question # 15

Your organization has a retirement benefits plan that is covered by ERISA . Under ERISA, which of the following is your organization required to do for the plan participants?

A.

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at a cost of no more than $7 per participant, per year.

B.

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

C.

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no more than $7 perparticipant, per month.

D.

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

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Question # 16

The GHF Corporation is looking to hire four software developers. The average pay for software developers, with the desired skill set, is $76,000. The GHF Corporation believes that by offering $80,000 for the starting salary they'll attract better performers than their competitors. What is this scenario an example of?

A.

Lagging the market

B.

Leading the market

C.

Matching the market

D.

Beating the market

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Question # 17

If an employer ignores stress in employees what symptom are employees likely to develop?

A.

De-motivation

B.

Burnout

C.

Tumors

D.

Turnover

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Question # 18

HR Professionals must recognize types of unlawful discrimination to be in compliance with US law. One type of discrimination is disparate treatment. Which one of the following is the best definition of disparate treatment?

A.

When an employer treats all applicants the same regardless of their race, color, sex, religion, national origin, age, disability, or military or veteran status.

B.

When an employer creates a quid pro quo status based on an employee's rebuttal of unwelcome sexual advances.

C.

When an employer treats a candidate differently based on the person's race, color, sex, religion, national origin, age, disability, or military or veteran status

D.

When an employee treats other employees differently based on their past work efforts.

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Question # 19

Which one of the following presents the seven stages of internal consulting in the correct order?

A.

Exploring the situation, Gathering data, analyzing, and identifying findings, Gathering agreement to the project plan, Developing recommendations, Implementing, Presenting the findings and recommendations, Reviewing, transitioning, and evaluating the project.

B.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Presenting the findings and recommendations, Developing recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

C.

Gathering agreement to the project plan, Exploring the situation, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

D.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings andrecommendations, Implementing, Reviewing, transitioning, and evaluating the project.

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Question # 20

Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?

A.

Amy is exempt because she is paid on a salary basis.

B.

Amy is not exempt because she is working more than ten percent of her total agreed hours per week.

C.

Amy is exempt because she earns more than $1,000 per week.

D.

Amy is not exempt because she is offered bonuses as part of her pay.

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Question # 21

Amy is a sales person for your company and she earns her pay based on commission. Amy's pay is known as variable pay or what other term?

A.

Fixed pay

B.

Commission only

C.

Base pay

D.

At risk pay

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Question # 22

what nonmathematical forecasting technique uses rounds of anonymous surveys among participants to determine consensus on the direction of employment trends, candidate selection, or other forecasting topics?

A.

Delphi Technique

B.

Qualitative forecast

C.

Management forecast

D.

Trend analysis

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Question # 23

Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose three.

A.

Aligns employees to organization goals

B.

Employees are paid on the basis of group performance rather than individual performance

C.

Enhances employees focus and awareness

D.

Helps organization to achieve improvement in key performance measures

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Question # 24

During the organization of a union, it's possible that the union will gain recognition from the management. The management is then obliged to give the NLRB a list of employees who are eligible to vote in the unionization election. What is the name of the list of such employees called?

A.

Constituent List

B.

Union prospectus List

C.

Excelsior List

D.

Candidate List

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