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Note! MS-720 has been withdrawn. The new exam code is MS-721

MS-720 Microsoft Teams Voice Engineer Questions and Answers

Question # 6

You need to validate the limited pilot based on the technical requirements.

What should you use?

A.

Microsoft 365 network connectivity test tool

B.

self-help diagnostics for Teams

C.

the test -CsTeamsShiftsConnectionValidflte cmdlet

D.

the Teams device usage report in the Microsoft Teams admin center

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Question # 7

Once Direct Routing is deployed, you need to prepare the environment to support a reams SBA in the Vancouver facility. The solution must meet the technical requirements.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Register an application in Azure Active Directory (Azure AD).

B.

Run the New-CsTeMsSurvivablcBranchAppliancc Cmdlet.

C.

Enroll the SBA server in Microsoft Intune.

D.

Configure the S8C for media bypass.

E.

Configure the SBC for call forking.

F.

Enable ForwardPAI on the online voice gateway.

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Question # 8

You have a Microsoft Teams Phone deployment.

You have a cloud-only user named user1@contoso.com.

You need to enable a Direct Routing phone number for user1@contoso.com.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-720 question answer

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Question # 9

You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls.

You need to create a new user policy to provide four-digit extension dialing for users to call analog endpoints that connect to the Session Border Controller (SBC).

Which three actions should you perform? Each correct answer presents part of the solution.

A.

Create a trunk translation rule.

B.

Create an IP phone policy.

C.

Assign a dial plan to the users.

D.

Assign an IP phone policy to the users.

E.

Create a voice normalization rule.

F.

Create a tenant dial plan.

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Question # 10

The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.

Which two features should you implement? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

auto attendants

B.

caller ID policies

C.

calling policies

D.

call queues

E.

voice routing policies

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Question # 11

Your company is migrating from a legacy PBX system to Microsoft Teams.

The phone number range is +1-423-555-1xxx. The PBX system uses four-digit dialing internally. Extensions are the last four digits of the number.

You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must minimize administrative effort. How should you configure the normalization rule? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

MS-720 question answer

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Question # 12

Your company has a Microsoft Teams Phone deployment that uses Direct Routing and a single carrier.

You deploy a new Session Border Controller (SBC) that shows as healthy in the Microsoft Teams admin center.

You place a test call over the new SBC, and the call succeeds.

When you attempt to transfer the call, the transfer fails. A portion of the SIP ladder is shown in the exhibit. (Click the Exhibit tab.)

MS-720 question answer

What is a possible cause of the issue?

A.

The SSL certificate of the SBC is incorrect.

B.

The Refer on the SBC is misconfigured.

C.

notify is enabled in the SIP options of the SBC.

D.

The carrier rejects the format of the forwarded FROM number.

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Question # 13

Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that Is configured for hybrid connectivity

You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assortments be performed in Active Directory.

You plan to create a call queue that will service users both on-premises and in the cloud.

You need to create and assign a resource account for the call queue. The call queue must be able to teach users regardless of which platform they are on.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MS-720 question answer

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Question # 14

You are deploying Microsoft Teams Phone.

You need to provide a user with a device on his desk that can be used when the user's computer is turned off. The device must meet the following requirements:

  • Support calls.
  • Support video.
  • Support speed dial.
  • Display chat history.

Which type of device should you provide?

A.

Teams-certified handset

B.

Teams display

C.

Teams panel

D.

Teams Rooms

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Question # 15

You have a Microsoft Teams Phone deployment.

You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.

What should you use?

A.

a calling policy

B.

call delegation

C.

group call pickup

D.

call parte and retrieve

E.

call forwarding

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Question # 16

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company uses Microsoft Teams Calling Plans.

The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.

You migrate the users to Teams.

You need to ensure that the users have phone numbers.

Solution: You run the New-CsHybridTelephoneNumber cmdlet.

Does this meet the goal?

A.

Yes

B.

No

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Question # 17

You have a Microsoft Teams Phone deployment.

You are designing a room that will be used for collaboration.

You need to select a device for the room. The device must meet the following requirements:

  • Support video.
  • Support one-touch join for meetings.
  • Can start new meetings from within the room.
  • Support HDMI ingestion of content into Teams.

Which type of device should you select? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Microsoft Teams Rooms on Android

B.

Microsoft Teams panels

C.

Microsoft Teams Rooms on Windows

D.

Microsoft Surface Hub 2S.

E.

Microsoft Teams displays.

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Question # 18

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab.

Does this meet the goal?

A.

Yes

B.

No

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Question # 19

You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams.

Which three licenses should you assign? To answer, select the licenses in the answer area.

NOTE: Each correct selection is worth one point.

MS-720 question answer

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Question # 20

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

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Question # 21

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Create a trusted application endpoint for Teams.

B.

Create a resource account for each intercom.

C.

Register the ATAs with a Teams-certified SBC.

D.

Create a configuration profile for IP phones.

E.

Enable Direct Routing to a Teams-certified SBC.

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Question # 22

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MS-720 question answer

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Question # 23

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

MS-720 question answer

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Question # 24

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.

What should you include in the recommendation?

A.

Teams Calling Plans

B.

Direct Routing without media bypass

C.

Operator Connect

D.

Direct Routing with media bypass

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