Practice Free PL-900 Microsoft Power Platform Fundamentals Exam Questions Answers With Explanation

A user is starting to learn about Power Apps.

Which objects should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You create a user-owned custom entity by using Common Data Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A recent update has been made to a canvas app.

The update has caused a negative impact to users.

You need to roll back the app to a previous version.

What should you do?

NO: 14 HOTSPOT

A company plans to use Power Platform to build apps which address specific business challenges.

You need to recommend the appropriate types of Power Apps to use.

What should you recommend? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.

Users are able to create and edit Power Apps canvas apps.

In which environment are users creating and editing the apps?

ESTION NO: 89 HOTSPOT

A company is using Power Automation to automate business processes.

You need to recommend triggers for Instant flows.

What trigger types should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A company uses Power Apps.

You need to perform administrative tasks for the company.

Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You are building a Power Automate flow to manage sales.

The sales team saves quotes as PDF files to a Microsoft OneDrive folder. You create a Microsoft SharePoint list to help the sales team manage follow ups to quotes. You need to copy the customer name, phone number, and the amount of the potential sale from the sales quote and insert the data into the SharePoint list. Which Al Builder model should you use?

You are creating a canvas app that uses one connector.

Which two objects are provided to Power Apps by the connector? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A project deadline is approaching. The project manager reports that there are still a number of critical tasks that are not complete.

You need to implement Power Automate to help streamline processes.

Which types of flows should you use? To answer, drag the appropriate flow types to the correct requirement. Each flow type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses Microsoft Flow.

Each time a work order is created, a service manager must review and approve the work order before a

worker is dispatched.

You need to create a flow to enforce the process.

What should you create?

You plan to use Microsoft Flow to monitor what people are saying about your company's products. You store the feedback for research and development purposes.

You need to recommend Flow components to use for the solution.

To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses Dynamics 365 Supply Chain Management and Dynamics 365 Finance.

User account data must be synchronized between the two system.

You need to ensure that the synchronized data is stored in one place.

What should you use?

You have Power Automate Flow to create a flow that automatically sends email to a project manager when project team members mark a task as complete.

Project team members are prematurely marking tasks as complete. You must add quality control into the process by sending an email to a project lead for confirmation that the task is in fact complete before sending the email to the project manager.

You need to modify the flow.

Which component should you use?

For which scenarios can you use Power Automate?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company uses Dynamics 365 Supply Chain Management.

You need to use Microsoft Flow to automate the process of receiving and tracking raw materials.

Which type of connector should you use?

A company uses Power Platform.

You must ensure that users cannot share customer data with other users. You must also ensure that uses cannot connect to data sources unless you grant the user explicit permissions to access a data source.

You need to recommend solutions to meet the company’s security requirements.

Which two types of policies should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

You build a flow using a template. You want to add support for additional business scenarios.

You need to ensure that the new workflow does not break existing functionality.

Which flow editing utilities should you use? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses Power Automate.

Which three items can trigger flows? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You are designing a Power Apps solution that allows users to upload a status report directly to the company Microsoft SharePoint project management site from their mobile device.

For each of the following statements, select Yes it the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company is building a Power Apps portal.

You need to select out-of-the-box portal types to meet the company's requirements.

Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

O: 63

A company is considering implementing Power Platform.

For which three scenarios should you consider implementing Power Apps portals? Each correct answer

presents a complete solution.

NOTE: Each correct selection is worth one point.

A company plans to build Power Apps portals.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company is creating a canvas app to display data from a legacy system that is located on the company’s internal network.

You need to connect to the data.

What should you use?

A company publishes e-books for independent authors.

The company wants to implement a Power Apps portal solution to make announcements about upcoming books to the general public.

You need to recommend features for the company.

Which features should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You plan to use Power Automate to perform data-management tasks when users interact with sales

opportunities in Dynamics 365.

You need to identify the three types of events that can generate a trigger for the tasks.

Which three types of events should you identify? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You create a canvas app by using the Generate from data feature. The app connects to a Microsoft SharePoint list.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You are creating a canvas app that will be used in several countries/regions.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company has a Power Apps app that is used by most employees. The company is expanding to other

countries/regions.

You need to recommend a solution to translate text generated within the Power Apps in near real-time.

What should you recommend?

You create a Power App portal.

When a user signs into the portal the following error displays: user not found

You confirm that the user's sign in information is correct.

You need to determine the cause of the error.

What should you do?

A company uses Dynamics 365 Supply Chain Management.

The company wants to build custom user interfaces that add additional functionality.

You need to recommend a solution for the company.

What should you recommend?

You are creating a canvas app.

You need to configure the app.

Which two objects are provided by the connector? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You create a canvas app that allows contractors to submit time they work against a project.

Contractors must be able to use the canvas app to enter time. Contractors must not be able to perform any other actions in the app.

You need to configure permissions for the contractors.

Which type of permissions should you use?

A company plans to build new apps for the business to allow employees to work more efficiently.

You need to recommend the appropriate types of Power Apps to meet the company’s requirements.

To answer, drag the appropriate app types to the correct requirements. Each app type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A manufacturing company uses Internet of Things (IoT) devices to monitor the temperature in different parts of their warehouse.

The current IoT monitoring software is extremely outdated and is not user friendly.

You need to view near-real time information from the IoT devices in Power BI Service dashboards.

Which tool should you use?

You have a Power BI report.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You create a Power BI dashboard that displays data from Dynamics 365 Customer Engagement.

You need to share the Power BI dashboard with coworkers.

What are three possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You are a regional sales manager for a large internet retailer. You create a series of Power BI reports and dashboards to help sales associates be more productive and increase sales.

Sales are not increasing as expected.

You need to determine if the new reports are being used and send emails to sales associates to provide guidance on how to use the reports and dashboards.

Which features should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are a district manager for a large retail organization. You train each store manager to use Power BI to track sales and daily sales targets.

A store manager remembers learning about the Analyze in Excel option but cannot find the option in their Power BI dashboard.

You need to help the user resolve the issue.

How should you advise the user?

A company is using Power BI to build visualizations.

The company's IT support team needs to know when to install Power BI Desktop on users' computers and where the Power BI Service will suffice to perform tasks.

You need to recommend solutions for the company.

What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You manage the support team at a rapidly growing company.

Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company plans to create a canvas app that connects to three databases with different proprietary database formats. What is the minimum number of connectors required?

Your company has an on premises Microsoft SQL Server database that contains legacy sales data. You must display information from the database in a new Power Apps app.

You need to establish a secure connection between the database and the app.

What should you use?

A company runs a call center to handle customer support inquires.

The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.

You need to recommend a solution for the company.

Which Power Platform feature should you recommend?

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

A company plans to implement Power BI to analyze retail operations data.

You need to recommend solutions for the company.

Which Power BI components should the company use? To answer, drag the appropriate Power BI components to the correct requirements. Each Power BI component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company manages a chain of retail stores. The company stores a list of retail store names and numbers in one Power BI table. The company stores sales transaction data including a transaction ID in another table.

The transaction ID includes the store number.

You need to show the store name for all retail transactions in all Power BI reports.

Which tool should you use?

You are creating a model-driven Power Apps app. You want to ensure that the app can be used by individuals who have vision impairments.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.

You need to recommend solutions for the company.

What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.

You need to recommend features to support the implementation.

Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A rapidly growing company wants to empower users to build apps, automate business processes, and analyze data without requiring I? expertise or development skills and without increasing IT expenses and dependencies.

You need to recommend tools so that users can accomplish specific tasks.

Which tools should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You create a Power BI dashboard.

Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.

You need ensure that users can access data from mobile devices.

Which app should users install?

This question requires that you evaluate the BOLD text to determine if it is correct.

You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.

Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

You are a customer service manager.

You need to implement a Power Apps portal that allows customers to submit cases.

Which type of data source is used?

A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource.

You need to recommend a solution for the coworker.

What should you recommend?

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.

The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.

You need to recommend a tool to determine software usage.

What should you recommend?

A business is evaluating AI Builder.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

A bank uses Power Platform apps and flows to support business processes.

The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.

You need to use AI Builder to implement the solution.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

A company plans to use AI Builder to help improve business performance.

You need to determine which AI Models are available for use.

Which three types of models can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company plans to create a Common Data Service environment.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A manufacturing company is evaluating Al Builder.

You need to select Al Builder models to address specified requirements.

Which model types should you use? To answer, drag the appropriate model types to the correct requirements. Each model type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.

When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company is evaluating ways that they can implement AI Builder.

For which two scenarios can you use AI Builder? Each correct selection presents a complete solution.

NOTE: Each correct selection is worth one point.

A company plans to use Power BI to visualize data from business systems.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company needs to create several workflows and applications to help streamline their sales operations.

You need to determine which applications are appropriate for given scenarios.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are planning to use the Business Card Reader and Sentiment Analysis prebuilt AI models to build solutions.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You manage the support team at a rapidly growing company.

Support technicians need a better experience when logging and responding to support requests.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company plans to implement solutions that use Common Data Service as a data storage.

You need to recommend features to meet the company's needs.

Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Your company wants to create a help desk system and implement Dynamics 365 Customer Service.

The company has the following requirements:

Provide an application to allow support team staff to chat live with a customer.

Automatically import data from a Microsoft Excel spreadsheet once a day.

Provide a chatbot that can assist customers who need support.

You need to determine which applications to use to meet the requirements.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A company uses a model-driven app to track inquiries and orders from customers.

The company requires self-serve options for customers to review existing orders and add new inquiries.

You need to explain why the company should use Power Pages to build a site with these options.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company using Power Platform is implementing Power Bl. The company plans to connect to several datasources and create reports and dashboards.

You need to identify the data sources they can connect to.

Which two data sources should you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company uses a cloud app built by the IT department. The app has a publicly available API to manage employee availability.

You are creating an automated flow by using Power Automate that will send an email to an employee’s manager when that employee is recorded as sick in the app.

You need to choose the appropriate type of connector for the flow.

Select the answer that correctly completes the sentence.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A Power Apps developer has sufficient permissions to create apps, connections, and flows.

The developer does not have permissions needed to access company data.

You need to grant the developer access to company data for an app.

Which predefined security role should you assign to the developer?

You need to deploy a Power Pages site by using a template.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You are creating a self-service solution to handle incoming sales support calls.

The solution must detect the caller's location and translate any information the caller provides from the caller's native language to English.

Which two components should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

The front desk of a hotel uses a model-driven app to check in guests.

The hotel wants to create a canvas app for the housekeeping staff to manage cleaning supplies. The canvas app will connect to a new instance of Microsoft Dataverse.

You need to create a new environment for the housekeeping staff.

What should you use?

You are developing a Copilot Studio copilot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You are using Power Virtual Agents to create a chatbot for your Power Apps portal.

You need the chatbot to start from the beginning of the conversation if user input is unrecognized.

What should you configure?

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.

A team member named User1 must test the chatbot.

You need to ensure that User1 can complete testing.

What should you do?

You are authoring a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.

Testers report the following issues:

Changes that you make to the chatbot are not seen by testers.

When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.

You need to determine what needs to be done to fix the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are developing a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.

You need to determine which services the chatbot can be used with or added to.

Which two services can the chatbot be used with? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You are building a Power Virtual Agents chatbot for a company.

You are working with an existing topic and would like to call an action.

Which technology is available to perform the action?

You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.

The chatbot must meet the following requirements:

Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.

Provide meeting room capacity options of 1-4 people and 5-10 people.

End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.

You need to identify the actions to use.

Which actions should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are creating a Power Virtual Agents chatbot for a company.

Which component types should you use for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A company is building an interactive chatbot to answer questions about product and product warranties.

You need to create conversation paths for questions about product warranties.

Which tool should you use?

NO: 119 HOTSPOT

A software company plans to use Power Automate.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You are new to working with Microsoft Flow. You create a flow that extracts birth dates for users and then

sends a birthday greeting email to users on their birthday.

The flow does not properly extract birth dates.

Where should you make changes?

You need to build a Power Virtual Agents chatbot for a company.

Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You are creating a Power Apps solution for a company that manufactures bicycles. The company has The following requirements:

• A vendor uploads a Microsoft Excel workbook to the company each week. The workbook contains lists of parts and their current prices. You must automatically Import the data into Microsoft Dataverse as soon as the workbook is uploaded. You must send specific users an alert when new files are uploaded.

• Synchronize customer data with a proprietary accounting database when a user selects a button on the Account form.

You need to recommend the trigger types to use to meet the requirements.

Which trigger types should you use? To answer, drag the appropriate trigger types to the correct requirements. Each trigger type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company is implementing Power Automate to streamline operations.

The head of customer support relations needs a Power Automate flow that texts a manager when an email meets the following criteria:

• The email is sent as high priority.

• The email is from a customer.

You need to identify how the flow's decision point will know whether the criteria are met. What should you use?

A company is implementing a customer service solution by using Dynamics 365 Customer Service. The company is extending the solution to meet additional business requirements.

The solution has the following requirements:

• Customers can log on to a secure website and view the progress of customer service tickets.

• Refund requests over a certain value can be automatically sent for managerial approval in Microsoft Teams.

• Create a custom page showing a gallery of pictures within the Dynamics 365 Customer Service app.

You need to use Microsoft Power Platform technologies to implement the solution.

Which technology should you use? To answer, drag the appropriate technologies to the correct requirements. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You plan to implement a model-driven app for a company. Employees will use the app to manage appointments with customers. The app must meet the following requirements:

• Allow employees to create lists of appointments that occur in the next two weeks

• Display a pie chart of customer types and a bar chart of completed appointments by employee from the sitemap.

• Allow employees to access notes, emails, and other activities for a particular customer

• Automatically hide the appointment address columns if an appointment is marked as online.

You need to identify the required components for the model-driven app.

You plan to deploy a Power Pages website to manage common customer requests. You plan to use Copilot capabilities to improve site management productivity. You need to use the Copilot features that are available in Power Pages design studio. Which two features should you use? Each correct answer presents a complete solution. Choose two. NOTE: Each correct selection is worth one point.