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  • Exam Name: Microsoft Power Platform Fundamentals
  • Last Update: 29-Jan-2023
  • Questions and Answers: 229
  • Free Real Questions Demo
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PL-900 Questions and Answers

Question # 1

You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.

You need to determine which services the chatbot can be used with or added to.

Which two services can the chatbot be used with? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Facebook

B.

Power Bl

C.

Microsoft Azure Event Grid

D.

Microsoft Azure Service Bus

E.

Microsoft Azure Bot Framework

Question # 2

You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.

Testers report the following issues:

  • Changes that you make to the chatbot are not seen by testers.
  • When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.

You need to determine what needs to be done to fix the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

PL-900 question answer

Question # 3

You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.

The chatbot must meet the following requirements:

  • Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.
  • Provide meeting room capacity options of 1-4 people and 5-10 people.
  • End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.

You need to identify the actions to use.

Which actions should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

PL-900 question answer

Question # 4

You are building a Power Virtual Agents chatbot for a company.

You are working with an existing topic and would like to call an action.

Which technology is available to perform the action?

A.

Power Virtual Agent Entity

B.

Power Apps

C.

Power Automate

D.

Power Bl

Question # 5

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

A.

Customer satisfaction

B.

Engagement over time

C.

Escalation rate drivers

D.

Session outcomes overtime

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