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A project manager is working on a database migration project to cloud services (Refer to Migration Strategy to Cloud Services table). The project team has accumulated significant technical debt over several sprints due to pressure to deliver features quickly. This debt is nowimpacting their ability to deliver new features, leading to a notable decline in product performance and customer satisfaction.
Identify the actions the team should take to effectively manage technical debt while consistently delivering high-value features that align with stakeholder expectations.
After conducting the second retrospective with project stakeholders, the customer expresses frustration. The customer wants a more predictable roadmap for the delivery of features and functionalities.
How should the project manager respond to the customer?
A team lead reviews processes and identifies bottlenecks that prevent the teams from quickly delivering minimum viable products (MVPs). Which responsibility falls within the context of servant leadership?
A project manager noticed that a team member had been a consistently high performer until a few months ago. Recently, the team member seems distracted and is not performing well.
How should the project manager handle a review with the team member?
A high-profile project team is struggling to meet planned velocity. During a retrospective, the team agreed that their lack of experience in the technology resulted in an excess of rework.
What should be done to resolve this challenge?
A development team and product owner disagree on a user story in the product backlog What should the agile practitioner do?
A scrum team is working together virtually. One of the team members sends a daily email to the other team members listing impediments that they find. During retrospective meetings, the team member complains that their colleagues fail to take actions on the impediments.
How should the team address this issue?
During planning sessions an agile practitioner notices that some team members do not share common ideas What should the agile practitioner do?
A software company is developing an accounting software system to market to customers. The team has been working on the project for six weeks and has great velocity. One of the major stakeholders approached the scrum master and asked for a bi-weekly status report because they feel they are not being properly updated.
How should the scrum master respond to this request?
A Inform the stakeholder that all updates are provided in the sprint review sessions and encourage them to attend
B. Create and update bi-weekly project status reports for the stakeholder who requested the report.
C. Escalate this to the stakeholder's supervisor because this is an unreasonable request.
D. Ignore the stakeholder's request and continue working on the project as they have been for the past six weeks.
A senior team member feels underutilized. What should the agile practitioner do?
During a team meeting members who are subject matter experts (SMEs) mention that they are continuously working on repetitive tasks which has lowered motivation. What should the agile practitioner do?
A team is creating a highly marketed, time-sensitive product. The agile coach is concerned that anything other than exceptional quality will result in bad publicity for the company. What should the agile coach ensure that developers do?
A team developing application software is working in pairs. A project manager notices that important information is sometimes not shared among team members, leading to delays in the development process.
What should the project manager do to improve team performance and eliminate any communication impediments?
A For new pairs of developers based on the years of expertise and project management Knowledge
B. Use task boards so the team can keep track of the work done and future implementation planning.
C. Schedule in-person meetings at the end of each iteration, allowing team members to share knowledge and experience.
D. Seek expert judgment and a new collaboration model that will strengthen team cohesiveness.
Unable to meet a sprint's committed velocity, an agile team approaches the agile coach to define the next sprint's velocity. What should the agile coach advise?
The product owner working on an agile software development project has brought all the Scrum team members together for the first sprint planning meeting. The team has read the user stories and has provided estimates to complete these user stories. The product owner plans to empower the team to get the work done.
What is this an example of?
The product owner of an agile project is frustrated because the team is unable to deliver as many features as expected. The product owner asks the team to reduce test-automation levels, since the quality assurance team will test the product at project completion. The product owner expects that more features will be delivered in each iteration using this approach.
What should the agile practitioner do?
A company president is concerned about the impact of a natural disaster on the company. How should management identify areas to apply its resources and mitigate potential impacts?
A key resource is switching between projects to obtain more visibility and acclaim. However, project work has grown and become a burden.
What should the agile project leader do?
The team is refining user stones during the backlog grooming session and confused on the acceptance criteria and level of details What should the agile practitioner do?
A senior manager has asked an agile team to ensure that the data for the burndown charts are updated in real-time. However, the team is not comfortable with this approach as they think this is not productive.
What should the scrum master do?
The agile team has failed to meet their iteration goal, and contention has developed between members. The agile leader would like to determine how to improve the team's productivity and morale.
How should the agile leader address this?
An agile team is struggling with an issue. A team member mentions that another team had a similar issue that was resolved, but lessons learned documents are unavailable.
What should the agile practitioner do?
A newly formed scrum team wants to foster an environment of transparency and experimentation. The team decides to use a Kanban board to record and track encountered impediments Emphasis is placed on how issues are resolved and the strategies for preventing them in the future Over time what will be the result of this approach?
A project sponsor is upset that an enhancement will be unavailable until next year. What should the product owner do?
A scrum master wants to encourage better collaboration within a collocated team and is coming up with a visualization method for the project. How could the scrum master promote transparency?
During sprint planning, team members have differing opinions on a feature that delivers business value but fails to provide a long-term solution for the customer How should the team resolve this?
An agile team's client has been asked to expedite the delivery of the next release. By delivering one month early, the company can generate USS40.000 more than expected for the quarter. What should the agile team do?
Management decides to set up a new project to exploit an emergent market opportunity. Management suggests using an agile approach that is currently working for another project.
What should the agile leader do next?
Management decides to set up a new project to exploit an emergent market opportunity. Management suggests using an agile approach that is currently working for another project.
What should the agile leader do next?
During the retrospective meeting, it is revealed that an external dependency is causing a reoccurring impact. The impact is that an external team is not providing a fix or a stable testing environment. The scrum master has been unable to resolve this after escalating the situation to upper management several times.
What should the scrum master do now?
An agile coach is assigned to help a project team that was recently co-located close to a very popular business Many team members visit this business during working hours which affects team performance.
What should the agile coach do to mitigate this issue?
An organization initiates a pilot project to introduce agile methodology for the successful delivery of projects. What should the project manager do to share this project's knowledge and learning with wider organizational business groups?
An executive sponsor of a new scrum team actively attends scrum ceremonies How does this benefit the team?
A team member does not understand what the project risks are or the impact that they could have. How should an agile leader communicate risks in a way that the team will understand?
A new CIO advocates an agile framework for new IT projects, but the team has reservations. How should the CIO ensure that the team will be aligned with this?
Two agile teams from different company sites need to work and collaborate on the same project. What is the first action the agile project manager should take in order to ensure a smooth collaboration between the two teams?
After three iterations, it is identified that a project's underlying security structure architecture is unstable. While there is a technical solution, all work to date is flawed. This will impact several future business service offerings.
What should the product owner do to resolve this?
Following approval of a business case, a company will introduce a new mobile app for customers to place orders. Time to market is a key concern. The product has entered into the 3rd iteration, but the team is concerned because they feel the technical designs do not meet the agreed-on definition of done (DoD). An agile coach has been hired to help validate product delivery against business requirements.
What should the agile coach do?
Some members of an agile project team work remotely, so it is difficult to have regular face-to-face backlog grooming sessions. How should the agile practitioner ensure that the team is able to reduce miscommunication and rework in this environment?
As part of the organizational change, all project teams within the digital channel’s portfolio have been directed to move from 3-week iterations to 2-week iterations. The development team is frustrated as they think there will not be enough time to test. The product owner does not like this change as it will increase the number of ceremonies.
Which two actions should the scrum master take? (Choose two.)
If an individual is working on a project team in a phase delivering an increment, according to the definition of done (DoD), who was that defined by?
A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to compete in the marketplace
What analysis should the team use to understand the issues?
A new project starts and team members are pooled together to execute it. The team works together and moves from the forming stage into the storming stage. However, potentially destructive conflicts are now arising.
What should the agile coach do to develop members into a high-performance team?
An organization wants to increase value delivery in its agile projects. What should the agile teams do?
When introducing agile processes to a company, a quality assurance (QA) manager resists and believes that the switch to agile will remove quality controls and documents How should the agile practitioner address this concern?
During backlog refinement, the team uses an online planning poker tool for estimation. The junior developers change their number of story points after they see the estimations provided by the developers. The junior developers state that the reason for this is that they do not have enough experience and do not want to be blamed for sizing it wrong.
What should the scrum master do?
A project team realizes that an important task on the iteration backlog will take more time than originally estimated What should the project team do?
One of the senior stakeholders on a project did not want to be engaged on a daily basis. During the iteration, the team encounters complexities but are convinced these issues can be resolved in time for the demo.
What should the agile practitioner do?
A product owner new to the role is very enthusiastic about an agile project with an energetic team What should be done first to ensure successful delivery of the product?
An agile project was underway for two months and delivered the expected value to the stakeholders. However, during a sprint review, a team member complained that the product owner constantly changes requirements and the member feels that this is blocking the team’s performance.
How can the scrum master handle this situation?
An agile team has started to worry because lately they have seen an increase in the number of issues. There seems to be a large variance in the quality of the work items delivered. The team now realizes that a shared understanding of quality may not exist among team members.
What should the team do?
At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the project team have done prior to product release?
A product owner obtains customer confirmation on product requirements and provides them to the team. After explaining the user stories, the product owner receives agreement for acceptance from the team. What should the team do next?
To create the project vision, an agile team has scheduled an initial meeting with their customer representative. What should the team bring to this meeting?
While reviewing the sprint burn down during a stand up. The scrum team identifies that they have fallen behind Upon further discussion they discover that some quality assurance (QA) team members were unable to use the new automation framework, which caused a bottleneck.
What should the scrum team do?
A healthcare agency has contracted a vendor to provide a financial accountability solution. During a daily coordination meeting, the lead developer reports they cannot complete the stories for this iteration because the project director requested a document detailing all testing planned for the solution. The team lead met with the project director to discuss alternatives but insists they need the detailed plan by the end of that week. The team lead advises the lead developer to continue coding.
What should the team lead do next?
An agile team is in their 2nd iteration planning session. During the session, they are debating on whether regression and integration testing should be part of every iteration or part of the hardening iteration.
What should the agile lead recommend?
During its first sprint, a new scrum team realizes that it has insufficient team members with test automation skills to effectively complete its stories. What should the team do?
During a team meeting, conflicting opinions arise regarding the best approach to complete a project task. The project manager wants to ensure that the team can effectively handle these conflicts and come to a resolution that benefits the project.
What is an effective way to handle conflicting opinions in team meetings in an agile environment?
During a team meeting, conflicting opinions arise regarding the best approach to complete a project task. The project manager wants to ensure that the team can effectively handle these conflicts and come to a resolution that benefits the project.
What is an effective way to handle conflicting opinions in team meetings in an agile environment?
A user interface (UI) developer has features for channels ready for review. During the team review, the architect is disappointed that Splunk software has not been implemented for better server and client logs. The architect insists on the implementation of Splunk software, which will impact the release date.
Which one of the following is the ideal option for the team to resolve this conflict?
A large, corporate organization is forced to hire new team members in a geographically remote location from the current team. The manager of the department is concerned about the team not being colocated.
What behavior would indicate the team is not working well together?
A mature agile team welcomes a new member Due to poor experiences with a previous team, the new member is reluctant to communicate.
What should the agile project leader do?
Midway through a sprint, the scrum master identifies that reassigning a certain task could help the team meet its sprint goals What should the scrum master do next?
After completing the release plan, the team realizes that the project is very likely to have a negative ROI What should the team do?
An agile team lead is assigned to a project that must ensure data security. What should the team lead do to guarantee that security, as a non-functional requirement, is managed throughout the project?
During the iteration planning of a newly onboarded agile team, the product owner adds a set of high priority user stories into the iteration backlog. What should the team do first to define the tasks needed to implement the user stories?
Midway through a two-week sprint, an agile team realizes that the features cannot be delivered within the sprint. The team determines that another week will be required to complete all committed features.
What should the team do?
One of the main stakeholders of a project is new to Scrum. The stakeholder asks what to expect in the sprint retrospective.
How should the product owner respond?
A stakeholder complains about the amount of changes that are being introduced to a project. What should the product owner do?
A company is considering developing a new, complex application that will require a large initial investment However if successful the profit potential is high.
When preparing an analysis, what should be used to encourage stakeholders who are concerned about project failure to authorize the initial investment?
Over the last two sprints, a number of potential problems have threatened the team's ability to hit the targeted release date. What should the agile practitioner do?
A team member is stressed due to a heavy workload, while other team members have some slack in their schedules How should the team lead address this?
A product owner feels that the last sprint failed to sufficiently deliver what was valuable to their organization's overall project goals. What should the scrum master mention at the next retrospective?
An agile lead is experienced with predictive and agile approaches. The agile lead was recently invited by human resources (HR) to be part of a learning team. During roundtable discussions with the project management team, the agile lead states: "I foster a safe environment for disagreement so my team feels empowered to move forward without obstacles."
What is the agile lead attempting to highlight?
An agile team and a traditional development team are working together on a project. Each team exceeds expectations regarding deliverables: however, issues arise when the deliverables are integrated. What should the agile practitioner do?
While struggling to take ownership of delivery an agile team fails to keep up with its sprint commitments What should the agile coach do?
During a retrospective, the team agrees that they have limited competence in using a newly introduced tool. What should the team do?
A project team's standups often run over the allotted time as members attempt to resolve issues. With a large team, this is leading to productivity impacts and bringing complaints from some members that the meetings are wasting their time when they are not directly involved in an issue’s resolution.
How can the project leader help to manage the team's time?
The customer asked the IT project manager to change a few specifications for the software being developed, which will affect the project budget. The financial sponsor is having difficulty approving changes to the budget that was already allocated to the project.
What should the project manager do next?
A new agile project manager accepts an assignment to manage a well-established team Many team members have worked together on this product for several years During a meeting, the project manager notices that team members offer little vocal interaction, yet all required tasks are completed on time
What type of behavior does this describe?
An agile team is optimizing the workflow by investing in initiatives to identify and reduce unnecessary handovers and delays. What should the team do in this situation?
A new software development team has just been formed. 5 sprints have passed and the team is now familiar with their way of working. In the 6th sprint, the scrum master notices the team members arguing about the technical design of an upcoming new feature during a backlogrefinement meeting. After the refinement meeting, the scrum master notices team members talking about the topic informally and taking sides. There is noticeable tension among the team.
How should the scrum master help the team to resolve the issue?
A software project is being implemented by a small, colocated team. What should the project manager do to keep the team focused and engaged with the high level of requirements?
A newly formed team is struggling to work together and agree on how to complete tasks in the upcoming sprint. What should the scrum master do to support the team?
A product owner has various items in a product backlog and does not know how to prioritize them. How should the agile practitioner coach the product owner?
A development team determined the first release of a product should focus on delivering a minimally viable version of the solution. What is the most important reason the team decided to do this?
A food company seeks additional business-to-business (B2B) revenues from some customers by
implementing purchase order (PO) functionality. To achieve this, the agile project team is exploring PO integration options (see item #3 in Exhibit A), as the product increment (PI) planning process is underway.
What should the project team do next?
During agile training, an aspiring scrum master with experience in predictive projects asks about the differences between the Kanban approach and the agile approach.
How should the agile trainer respond?
The systems integrator for an enterprise resource planning (ERP) project has been onboarded. During an iteration planning session, the team determines that the next highest priority item will take longer than expected to complete in the current sprint.
What should the agile practitioner do next?
The agile team disagrees with the business stakeholders on completing some epics What could help eliminate misunderstandings?
A scrum master is observing the daily coordination meeting of an agile development team. The scrum master realizes that one of the developers is confused about a business rule for the solution they are building.
How should the scrum master address this issue?
A servant leader is leading a high-visibility project to deliver a new product. The servant leader has been able to build a cross-functional team and create a team space where the team is collocated. The servant leader started receiving frequent visits from a company director, who continually asks a specific team member questions about project progress. The conversations are distracting the team from their goal.
What should the servant leader do?
A development team, new to scrum, questions the need to collect metrics on team performance. While learn members understand velocity and burn down, they feel that once velocity becomes settled it is needless to keep track.
What should the agile coach tell the team?
An agile practitioner notices that team members are disengaged. As a result, the team's velocity has decreased. What should the agile practitioner do to get the team back on track?
The initial roadmap and release dates for an agile project were set based on data from similar projects and some expert opinions. Halfway through the project, however, the team’s estimates are different. Based on the team’s velocity, two more iterations were necessary to accomplish the initial scope.
How should the agile lead explain the difference to the project sponsor?
A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to miss stories for non-generic users.
What agile tools can help the team address these issues?
During an agile team retrospective, some junior team members discussed an approach that could improve the overall team performance. How should the agile practitioner handle the recommendation?
Due to its complexity a new team member struggles with developing a concise user story. What advice should the agile practitioner give to assist with developing the story?
What is the risk of using agile in a distributed team?
A Frequent integration of work produced
B. Lack of shared knowledge of user stories
C. Need for more locations to learn agile
D. Unclear team structure
During product development, changes in technology and regulations require the team to reassess product architecture How should this technical debt be captured?
An agile team is continuously interrupted by stakeholders wanting to ask product backlog questions. Distractions can have a negative impact on value delivery and quality.
Who is responsible for protecting against distractions?
An agile team discovers a new risk and identifies that its impact may be severe. What should an agile practitioner recommend?
A product's scope and acceptance criteria have been defined, and the product is planned for release at the end of the next quarter. What should the project team do next?
A member of a cross-functional project team is not able to attend regular status meetings and provide progress updates, which is impacting the productivity of the entire team. What should the product owner do to improve productivity?
The agile coach of a development team uses a servant leadership approach. The team is starting the third iteration of an upgrade to a software product, and work is going slower than initially planned.
What should the coach do to help the team?
A globally distributed project team is using email and phone calls as the only way to share information. Delays in resolving issues often occur due to misinterpreted communications, leading to a lower team velocity.
What steps should the project leader take to improve knowledge sharing?
Team A is working on the second sprint of a product release Team B which is an interdependent team located on the same floor, requires extensive and frequent information to complete its sprint goal.
What should the agile team lead do?
What information should a project team include in an extended stakeholder report to ensure that all current and future stakeholders are aware of the frequent updates?
During a review close to a product release, the customer spotted several features that will need to be changed. What caused this to happen?
A newly formed development team experienced difficulty with accurately estimating product backlog items. As a result, the team failed to deliver all of the features in the sprint backlog for the past two iterations.
What should the team do to improve the accuracy of their estimates?
An agile lead is working on a project to build a new product that will bring substantial business value to a company. Company executives want to present the first release at an important industry fair the following month. The agile lead started the project the previous month, and the team planned the release to take 8 iterations. For the past 4 iterations, work has been performed as planned and on time. In the current iteration, however, one team member will be out for the remainder of the project. Without this team member, velocity would drop 30%.
What should the agile lead do to ensure the release will be on time for the fair?
The project manager has requested that the customer participate in the requirements gathering session for the next release. A conflict comes up regarding the requirements between the customer and team.
What should the project manager do?
A product owner complains that some of the requirements identified several iterations ago have not been implemented. The product owner wants to know why the status of these requirements was not communicated.
What should the Scrum Master do?
What is the first thing an agile development team should do when planning an iteration?
In companies where decision making is driven by data analytics and unknown variables are addressed, what advantages does agile project execution offer over a predictive approach?
A product owner worked with the customer to define the success criteria for the launch of a new product in the manufacturing industry. The project team responsible for development is seeking guidance on what to develop first.
Which two actions should the product owner take? (Choose two.)
A scrum master is working with a team on a complex software project that is scheduled to run for 2 years with a series of product releases. The scrum master is responsible for planning the project for the next 6 months and has advised planning the project up front.
What should the scrum master do?
An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the Scrum Master do?
After some iterations, the agile practitioner observes that the team is self-organizing in small knowledge silos. Which action should be taken regarding the team's behavior?
A new Scrum team is struggling with the various ceremonies of Scrum. Among other things, the product owner and stakeholders find the technical architecture and design presentations during sprint reviews less than informative.
What should the team do?
A project team held a working session with a finance team to understand the procurement process. After the meeting, while the agile lead was facilitating the value stream mapping exercise, one of the team members asked: "When calculating the cycle time, which factors should be considered?"
How should the agile lead respond?
Midway through a project the product owner learns from the sponsor that a major component, which is already 20 percent complete, is unimportant to users. The component was part of the approved scope and a key selling point for the project
What should the product owner do next?
A graphic designer on an agile team does not attend most meetings. When asked the reason for not attending, the designer told the agile practitioner that the scrum master could represent them in meetings if needed. The team is frustrated and does not agree with this approach.
Which conflict resolution method would work best in this scenario?
An agile team often fails to deliver its sprint goal. At a sprint retrospective, the more experienced team members complain that the less experienced team members are working too slowly. This creates tension in the team.
What should the scrum master do to remove this tension?
An agile team has defined their definition of done (DoD) for a sprint. However, during the demo, the product owner is not sure if a user story can be marked as done.
Select the most appropriate sequence of activities that would need to be completed to meet a well-defined, mature definition of done (DoD).
Stakeholders are displeased with the latest release of a product's software While most stakeholders attended every sprint review they were otherwise largely uninvolved in the project.
What should the agile practitioner have done to ensure stakeholder satisfaction?
During a coaching session, an agile project manager discussed embracing communication to keep all stakeholders aligned. The agile project manager recently had a discussion with their team and decided to display a product roadmap.
What is the agile project manager trying to show?
An agile project manager is leading an international project involving a global team consisting of members from very different cultures, countries, and time zones. The agile project manager is aware that similar projects with distributed teams have led to serious conflicts.
What should the agile project manager do to promote trust and collaboration?
A Talk with the human resources (HR) department to select team members with similar backgrounds to eliminate conflict
B. Collocate for team building to promote collaboration to build trust and improve communication.
C. Promote a project charter with the project vision and purpose to help align the team.
D Promote a team charter with a set of norms rules and agreements to facilitate the work
A scrum team has eight developers, but only two are database engineers. During the last few retrospectives, the team identified that most sprint stories are dependent upon database engineers. This has created a bottleneck in completing stories.
What should be proposed to the team?
A new product owner shares the product vision during the team launch event. The team asks for clarification on the product roadmap and its high-level features.
What should the product owner do?
At the retrospective, the burndown chart shows that the project is slightly behind schedule. The project team identifies an inexperienced software engineer as the source of reduced velocity. How should the project team address this issue?
What is a specific development practice that has been effective in implementing disciplined DevOps?
An agile team is working on refining project requirements. Due to new dependencies uncovered in every working session, the team is unable to complete the detailed solution requirements. Instead of trying to complete requirements, what should the team do to work collaboratively to identify and prioritize the most important requirements and adapt to changes as needed?
A project's first iteration contains item A and its second iteration contains item B The first iteration is behind schedule, which will impact the second iteration. Since items A and B are similar, a team member suggests beginning the design of item B.
What should the agile practitioner do?
A large project team is assigned to a complex technical project with many interdependent epics. The team starts to experience problems in the second sprint as the technical leads are independently unable to determine the needed solutions.
What should the project lead do to help the team?
An infrastructure team had to revamp so downstream channels could consume data from the data lake, thereby improving operational efficiency for the end customers. Which primary components should the product manager consider while plotting performance and dependencies on the product roadmap?