B2B-Commerce-Administrator Practice Exam Questions with Answers B2B Commerce for Administrators Accredited Professional (AP-201) Certification

Valid options for a Price Adjustment Schedule include:

• B. Percentage: This allows for discounts or price increases based on a percentage of the original price, providing flexibility in pricing strategies.
• C. Range: This option enables the application of different price adjustments based on the quantity or total value of items, allowing for volume discounts or tiered pricing structures.

To allow users to filter products using fields on the product itself, the Administrator should C. Create a Filter for the Product Category. This involves defining filters based on product fields, which can then be applied within product categories to help users narrow down their product search based on specific attributes or criteria.

To enable external buyers to view products on the storefront, the entities that typically do not require "Public Read Only" access are Price Book (A) and Product Media (D). Price Books, while crucial for defining product pricing, are usually managed and accessed by internal users rather than external buyers directly. Product Media, such as images and videos, are essential for product display but do not necessarily require direct access by external buyers as they are typically embedded within product pages or catalogs. Order Delivery Method (B) and Catalog (C), on the other hand, are more integral to the shopping experience and may require broader access levels to ensure external buyers can view available products and delivery options.

The behavior where a customer sees a price not associated with their buyer group could be due to:

• A. A price book is associated with the default store buyer group: This means that the pricing seen by the customer might be coming from a price book intended for a broader audience rather than a specific buyer group, leading to the observed discrepancy.

Addressing this requires reviewing and adjusting the price book associations to ensure they align with the intended buyer groups and their respective pricing agreements.

Within the Commerce app, the two workspaces available are Product (A) and Content Management (E). The Product workspace is dedicated to managing product catalogs, details, and variations, providing tools for Administrators to curate and organize their product offerings. Content Management is a workspace focused on the creation, management, and deployment of content across the commerce site, including marketing materials, informational content, and other web content. While Search (B), Commerce Reports (C), and Pricing (D) are critical aspects of B2B Commerce, they are typically managed through other sections or setups rather than being categorized as separate workspaces within the Commerce app.

To set up Variation products in Salesforce B2B Commerce, an Administrator can navigate to Product Workspace (A) and Products (B) within the B2B Commerce App's navigation menu. The Product Workspace provides a comprehensive area for managing individual products and their variations, allowing for detailed configuration of product attributes and relationships. The Products section offers a broader view of all products, including the ability to access and manage variation relationships. While Catalogs (C), Entitlement Policies (D), and Commerce Setup (E) are important for overall store configuration, they are not the primary locations for setting up product variations.

To ensure content collections automatically update with new content, an administrator should:

• A. Create Content Rule records and associate them to a collection: Content Rules define criteria for content inclusion, ensuring that new content meeting these criteria is automatically added to the collection.
• B. Create a Dynamic Content Collection: Unlike static collections, dynamic collections automatically update based on predefined rules or criteria, ensuring the collection stays current with the latest content without manual intervention.

This setup allows for a more dynamic and responsive content management approach, where collections reflect the most current content relevant to the defined criteria, enhancing the user experience and content relevance.

If an Administrator is unable to select images for a Product record despite having set up a CMS workspace, it could be because D. CMS channel was never configured to connect the CMS workspace to the store. Without this connection, content from the CMS workspace, including images, is not available for use within the store.

Before creating a storefront in a new Salesforce sandbox for B2B Commerce, an Administrator should configure the following settings: A. Enable Digital Experiences to use web-based engagement platforms, B. Enable Commerce to activate commerce functionalities, and C. Enable Orders to manage sales orders within the commerce environment.

To add a B2B store to an existing site, two conditions required are A. The existing site should use the Build your own (Aura), Customer Portal, or B2B template, ensuring compatibility with B2B Commerce functionalities, and D. The site should not have a store created, as each site can typically support one B2B store.

To add products, categories, and images in one step, an Administrator should use the B. CSV Import feature in Salesforce B2B Commerce. This feature enables the bulk upload of product information, including associated categories and images, streamlining the process of populating the storefront with new or updated product listings.

To control the products that different Buyers can purchase in the same storefront, a customer can use Entitlements (B). Entitlements in Salesforce B2B Commerce allow for the definition of specific access rights to products or categories based on buyer accounts or other criteria. This ensures that only authorized buyers can purchase certain products, enabling personalized and controlled buying experiences.

To rebuild the Search Index in the B2B Commerce App, the Administrator should:

• C. Click on Search Reindexing in the Quick Actions: This option directly initiates the reindexing process from the store record page, updating the search index to reflect the most current data across products, categories, and content, thereby improving search accuracy and performance.

As part of the Store setup wizard, the remaining steps the Administrator must complete include:

• B. Assign Price Books to a store: This ensures that the correct pricing is applied to products within the store.
• E. Configure checkout flow: This involves setting up the steps and processes that customers will go through during checkout, including payment and shipping options.

Completing these steps ensures that the store is fully functional and ready for deployment, providing a seamless shopping experience for customers.

Before creating a variation product and preparing the search index, the Administrator needs to establish a variation attribute structure in A. Commerce Setup to configure the overall commerce settings, including attributes, and in D. Object Manager to customize the Product object and its fields, including setting up specific attributes for variations.

If an Administrator is having trouble rebuilding the search index, a potential cause could be the necessary permissions have not been given to the Administrator (A). Proper permissions are required to execute search index rebuilds, and without these permissions, the Administrator may encounter difficulties in initiating or completing the rebuild process.

To set up different pricing for different groups of buyers, an Administrator should B. Create Price Books to define different pricing structures and D. Create Buyer Groups to segment buyers into groups. Price Books can then be assigned to specific Buyer Groups, allowing for differentiated pricing strategies based on the buyer group.

To configure the store to use a new payment gateway, an Administrator needs to Update the payment gateway settings on the Payment and Billing subflow (A). This involves configuring the new gateway's details and parameters within the relevant settings, ensuring that the store's payment processing is correctly aligned with the new gateway.

For a user on the storefront to view other accounts across multiple accounts, the necessary permission sets are C. Account Switcher User, which allows users to switch between different accounts they have access to, and D. Buyer Manager (or B2B Commerce Super User), which provides broader permissions including the ability to manage and view information related to multiple accounts.

To move the B2B store configuration from a sandbox to a production environment, an Administrator should A. Add the Store Configuration to a change set and C. Export the store settings with Data Loader. The change set allows for the transfer of configuration settings, while the Data Loader can be used to migrate data related to the store setup, ensuring a smooth transition to the production environment.

To ensure the product image appears on the cart page, the Administrator should fix the:

• B. Product List Image: This image is typically used in summary views, such as in the shopping cart, to represent the product. Ensuring this image is correctly set and accessible will solve the issue of missing product images on the cart page.

This action ensures that customers have a visual confirmation of their chosen products throughout the shopping process, enhancing usability and the overall shopping experience.

On the Buyer Access page, the following guest browsing related options are visible:

• B. Buyer Groups: This option allows administrators to view and manage different buyer groups, facilitating tailored experiences for different segments of buyers.
• C. Currency of the Guest Buyer Profile: This shows the currency settings for guest buyers, ensuring that products and transactions are displayed in the appropriate currency for a seamless browsing experience.
• E. Guest Buyer Profile Name: This identifies the profile used for guest buyers, allowing administrators to customize and manage access and experiences for unauthenticated users browsing the store.

These options play a crucial role in managing and customizing the experience for both guest and authenticated buyers, enhancing the flexibility and effectiveness of the B2B Commerce platform.

To ensure customers can only purchase products in increments of five, an Administrator must:

• A. Connect the product to a Quantity Rule: This involves creating a Quantity Rule that specifies the allowed increments for product quantities and then associating this rule with the specific products.
• D. Create Purchase Quantity Rules: This step involves defining the rules that govern purchase quantities, including setting the required increments, which in this case would be increments of five.

These steps ensure that when customers add products to their cart, they can only do so in the specified increments, aligning with the company's sales strategy and operational requirements.

When setting up categories for import using the CSV import tool with categories delimited by a single pipe character, the Administrator can C. Split the categories into separate columns with appropriate labels or D. Replace the pipes with a forward slash. Both methods organize the category data in a format that the import tool can recognize and process effectively.

To set up Tiered Pricing for a product, an administrator needs to configure A. Price Adjustment Schedules. This functionality allows for the creation of pricing tiers that apply different discounts based on the quantity of items purchased, enabling volume-based pricing strategies.

An Administrator should perform a search index in instances such as B. After updating the description of 10 products, to ensure the updated content is searchable, C. After adding a new category with a product under it which is ready to be sold, to make the new category and its products discoverable, and D. After making a delta load for the Product Catalog, to index the newly added or updated product information.

To deploy B2B Commerce successfully for Buyers and external users, the minimum user license needed is D. Customer Community License. This license type is designed for external users to access the community, enabling them to engage with the B2B Commerce store, view products, and make purchases.

To make a custom field named "Edition" on the product object no longer searchable within the Manage Searchable Fields in a Salesforce B2B Commerce site, the Administrator should D. Add the Product field to the Search Field Exclusion list. This action explicitly removes the field from the list of fields that are indexed and considered during search operations, thereby making it non-searchable.

An Administrator can directly access Experience Builder to make changes to a storefront from A. All Sites and D. Digital Experiences. These areas within Salesforce provide entry points to the Experience Builder, where administrators can modify the design and layout of storefronts, including components and pages.

To adjust the duration of a cart checkout session, an Administrator should:

• A. Update TTL Properties under Order Settings in Setup: TTL (Time To Live) properties determine the duration for which a session remains active. Adjusting these settings can extend or shorten the checkout session duration.
• C. Update the CheckoutTimeToLive property on a Webstore: This directly affects how long a checkout session remains active before timing out, ensuring that customers have adequate time to complete their purchases.