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  • Exam Name: Certified Implementation Specialist-Human Resources
  • Last Update: Sep 12, 2025
  • Questions and Answers: 44
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CIS-HR Practice Exam Questions with Answers Certified Implementation Specialist-Human Resources Certification

Question # 6

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

A.

Form [sys_ui_form]

B.

Metric Result [asmt_metric_result]

C.

Question Answer [question_answer]

D.

HR Case [sn_hr_core_case]

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Question # 7

What does ServiceNow now call the HR application?

A.

HRDS - HR Deliver Service

B.

HRSM - HR Service Management

C.

HRMS - HR Management System

D.

HRSD - HR Service Delivery

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Question # 8

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

A.

This ensures that HR has control over further HR configurations.

B.

The HR Admin role should remain a part of the system Admin role.

C.

This ensures that confidential HR data is only accessible to users with an HR role.

D.

It is not necessary because the system Admin always has access to all HR data.

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Question # 9

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

A.

Profile Writer [sn_hr_core.profile_writer]

B.

Profile Reader [sn_hr_core.profile_reader]

C.

HR Case Writer [sn_hr_le.case_writer]

D.

HR Case Reader [sn_hr_le.case_reader]

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Question # 10

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

A.

the activity must be manually closed by the HR professional

B.

the Lifecycle Event will be canceled

C.

the activity must be manually closed by the Subject person

D.

the activity will be skipped

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Question # 11

When does the HR Template populate information on the HR Case form?

A.

When the Opened for person is selected

B.

When the Assignment group is selected.

C.

When the HR Case Type is selected.

D.

When the HR service is selected on the HR Case Creation form.

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Question # 12

What types of HR Document templates may be created in ServiceNow? (Choose two.)

A.

Document Templates

B.

Word document templates

C.

PDF document templates

D.

Text document templates

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Question # 13

What are the key differentiators between an HR Profile record and a User record? (Choose three.)

A.

The HR Profile stores the employee's assigned delegates.

B.

The HR Profile includes group membership information.

C.

The HR Profile includes employee organizational information like Colleagues.

D.

The HR Profile stores login credential information.

E.

The HR Profile may include employee marital status.

F.

The HR Profile is intended to store confidential employee data that is pertinent for HR.

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