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  • Exam Name: CompTIA A+ Certification Exam: Core 1
  • Last Update: Oct 25, 2021
  • Questions and Answers: 718
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220-1001 CompTIA A+ Certification Exam: Core 1 Questions and Answers

Question # 4

A systems administrator receives a notification from the RAID controller that the RAID 5 array is degraded. Upon logging into the server, the administrator sees that on local disk 0, physical disk 2 has failed. Which of the following is the BEST course of action to take to resolve the problem?

A.

Schedule system downtime and replace physical disk 2. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

B.

Immediately replace physical disk 2. Wait until the arrays is rebuilt and confirm in the RAID controller that the system is no longer degraded.

C.

Delete logical disk 0 and manually configure a new RAID array only using the known-good working drives. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

D.

In the controller, convert the RAID 5 array to RAID 0 array to avoid system downtime. Wait until the array is rebuilt and confirm in the RAID controller that the system is no longer degraded.

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Question # 5

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

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Question # 6

A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Select two.)

A.

Replace the toner cartridges

B.

Replace the fuser module

C.

Clean the paper tray rollers

D.

Adjust the printer settings

E.

Replace the developer

F.

Empty the waste toner bottlers

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Question # 7

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.

Which of the following should the technician check NEXT?

A.

Check the closest AP for the area.

B.

Check each wireless adapter switch

C.

Check the group’s network switch.

D.

Check the DHCP server.

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Question # 8

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.

Which of the following should the technician focus on to meet these requirements?

A.

80mm case fans

B.

Four-core processor

C.

RAID 5 array

D.

16GB DDR2 memory

E.

Dual monitors

F.

Encrypted hard drive

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Question # 9

A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?

A.

PCle

B.

ISA

C.

AGP

D.

USB

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Question # 10

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

A.

Barcode scanner

B.

Label printer

C.

Magnetic reader

D.

KVM switch

E.

NFC device

F.

Flatted scanner

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Question # 11

A laptop is connected to a conference room projector in extended display mode. The desktop icons appear normal on the laptop, but are disproportionate and illegible on the projector screen. Which of the following should the technician check?

A.

Video resolution

B.

HDMI connection

C.

Keystone

D.

Focus

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Question # 12

You need to configure your mobile device to send and receive electronic messages from your company.

You must use the company’s WLAN as all e-mail services are on default non-secure ports.

The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.

Use the following parameters:

• Email address tech@techies com

• Password P@SSwOrd

• Pop techies com Port 110 Security. None

• IMAP techies com Port 993 Security SSL

• smtp.techies.com Port 465 Security: TLS

• Company SSID Techies

• Security WPA2

• Passphrase P@SSwOrd

• SSID is not broadcasted

INSTRUCTIONS:

Update the mobile device’s parameters to fit the criteria.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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Question # 13

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.

Which of the following would be the BEST recommendation?

A.

Smart watch

B.

Fitness monitor

C.

Global positioning sensor

D.

Portable hotspot

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Question # 14

An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

A.

Implement MAC filtering

B.

Enable NAT

C.

Create a network DMZ

D.

Upgrade the encryption standards

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Question # 15

A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure?

A.

Shared printer

B.

Print server

C.

Bluetooth printing

D.

Cloud printing

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Question # 16

A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

A.

There are conflicting DHCP servers on the network

B.

There are conflicting ARP records

C.

There are conflicting gateways on the network

D.

There are conflicting IP protocols

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Question # 17

A customer recently moved a high-end graphics card from a known-working computer to a different computer. The computer works without issue when viewing email and web pages or when using certain applications. However, when a game with high-end graphics requirements is opened, the program will run for a few minutes before the computer shuts down. Which of the following is MOST likely causing the problem?

A.

Power supply wattage

B.

Video RAM

C.

CPU frequency

D.

Monitor resolution

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Question # 18

A customer has procured extra money in the budget for a new server. The customer wants to update the infrastructure so devices will be matched against a database of company assets and allowed or denied access to resources on the network. Which of the following server types should a technician install?

A.

Proxy

B.

Syslog

C.

Authentication

D.

DNS

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Question # 19

Which of the following server types should be used to process outside authentication requests?

A.

DNS

B.

Proxy

C.

RADIUS

D.

Web

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Question # 20

Which of the following can be used to collect and read the data that is generated by event error messages from several servers centrally?

A.

UTM

B.

Proxy

C.

Syslog

D.

IPS

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Question # 21

Which of the following devices has the longest battery life but limited Internet capabilities?

VR headset

B. Laptop

C. E-reader

D. Tablet

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Question # 22

Which of the following cloud computing concepts provides the ability to scale services as needed to accommodate changes?

A.

Measured service

B.

On demand

C.

Rapid elasticity

D.

Resource pooling

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Question # 23

Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?

A.

Hinges

B.

Inverter

C.

Antenna connectors

D.

Bezel

E.

Digitizer

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Question # 24

A user reports a printer is constantly folding and creasing paper Which of the following should a technician check FIRST?

A.

Ensure the fuser is operating at the correct temperature

B.

Ensure the paper path is clear of debris

C.

Ensure the pickup roller is not worn

D.

Ensure the registration roller is clean

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Question # 25

A datacenter analyst is building a server configuration for a client, and it must be designed so that memory corruption and errors are minimized. Which of the following types of RAM would be the MOST appropriate for this system?

A.

DDR2

B.

DDR3

C.

Parity RAM

D.

ECC RAM

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Question # 26

A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available:

•OneSoDIMM slot

• One SATA III slot

• One mini PCIe slot

• One microsD card slot

Which of the following should the technician install to complete this task?

A.

WWAN card in the mini PCIe slot

B.

MicroSDXC card in the microSD slot

C.

802.11ac card in the SATA III slot

D.

DDR4 3200 chip in the SoDIMM slot

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Question # 27

A user replaced a failed CPU on a desktop PC. During post-repair testing, the PC shut off shortly after a successful POST and before the OS could fully load. The user calls a technician for assistance. Which of the following should the technician perform FIRST?

A.

Ensure thermal paste was applied.

B.

Check the motherboard for distended capacitors.

C.

Verify processor compatibility with the motherboard.

D.

Look for BIOS updates from the manufacturer.

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Question # 28

A user recently purchased a new smartphone, and the phone's performance has since degraded. A technician examines the phone and determines its performance has decreased due to a lack of available storage space. Which of the following devices will the technician MOST likely install in the phone to increase the storage?

A.

CompactFlash

B.

MicroS D

C.

xD

D.

SD

E.

MiniSD

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Question # 29

A user connects to a wireless network but cannot access the Internet. A technician investigates the issue and gathers the following data from a mobile device;

SSID: Wireless1

Type: Infrastructure k

Frequency: 5GHz

Mode: 802.11 n

Security: WPA2

Password: 843000261

Signal strength: -48dB

SNR; 38dB

IP address: 169.254.1.12

Subnet mask: 255255.00

Which of the following is the MOST likely cause of the issue?

A.

WPA2 passwords require characters, of which a minimum of ten is needed.

B.

The mobile device is not receiving an IP address from DHCP.

C.

The SNR is too low for a high-quality connection.

D.

The signal strength is too low for a high-quality connection.

E.

The frequency is not correct for 802.11n

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Question # 30

An end user contacts the help desk to report that a monitor is only displaying a green screen. A technician replaces the monitor with a used one, but this only resolves the issue for a short period of time. Which of the following should the technician replace NEXT?

A.

The VGA cable

B.

The monitor

C.

The power cable

D.

The video card

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Question # 31

Which of the following cloud models is described as a combination of shared resources with on-premises equipment and a cloud service provider for a common application or function?

A.

Public

B.

Private

C.

Community

D.

Hybrid

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Question # 32

A home office user notices the output from their new Inkjet printer is poor quality. Which of the following actions should the user take FIRST to correct the problem?

A.

Replace the ink cartridges.

B.

Check the DPI settings.

C.

Realign the print heads.

D.

Clean the print heads.

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Question # 33

A laptop is used aboard an aircraft that experiences frequent turbulence and a variety of extreme temperatures. Which of the following should a technician install to prevent data loss given the environment?

A.

Optical drive

B.

Solid state drive

C.

Magnetic disk drive

D.

Floppy drive

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Question # 34

As part of a wireless network upgrade, a home user replaced an older 802.11g WAP with one that only works on 802.11ac. Consequently, many network devices can no longer connect. Which of the following is the MOST likely reason?

A.

The old device require a WAP capable of supporting MIMO.

B.

The new WAP is not broadcasting its SSID.

C.

The new WAP uses WPA2, which is not compatible with the 802.11g devices.

D.

802.11ac only operates on 5GHz, and the user has many 2.4GHz devices.

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Question # 35

A user deploys a new access point with the following settings:

The user's computer has the following specifications:

The user does not see the wireless network when trying to connect. Which of the following is the MOST likely cause of the issue?

A.

The computer does not support WPA2 encryption.

B.

The wireless adapter is incompatible with this configuration.

C.

The antenna being used is directional and not suitable for roaming connectivity.

D.

The operating system is incompatible with the wireless configuration.

E.

The channel width is too wide for non-802.11ac equipment.

F.

The access point should be configured to ad-hoc mode.

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Question # 36

A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.

The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.

INSTRUCTIONS

Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly

There are 3 steps and the simulation starts on step 1.

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Question # 37

A technician wants to build a computer with the largest possible motherboard size for maximum expandability Which of the following form factors would BEST enable this requirement?

A.

mlTX

B.

ATX

C.

ITX

D.

mATX

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Question # 38

A technician recently set up a VM on a client PC to create and test software. The technician has since discovered the virtual environment has no external connectivity. The technician verifies the host has an Internet connection. Which of the following should the technician do NEXT to resolve the issue?

A.

Configure a static IP for the VM and enable bridged networking.

B.

Create a host record with the IP address and hostname of the VM and store it on the host.

C.

Configure a dynamic IP for the host and the VM.

D.

Configure a dynamic IP for the host and disable any host intrusion detection software.

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Question # 39

The OS on a user's computer will not load. The day before, the user received a BSOD a couple of times that contained S.MAR.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?

A.

The TPM needs to be reconfigured.

B.

The hard drive has failed.

C.

The CMOS battery needs to be replaced.

D.

The OS was upgraded.

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Question # 40

A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?

A.

Check the video card on the computer.

B.

Check the resolution is set to a known good resolution.

C.

Check the video cable connection.

D.

Check the digitizer of the monitor.

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Question # 41

An end user reports being unable to connect to the Internet. A technician tries to ping a well-known site and gets no response. When running ipconfig, the technician notices the IP address of the workstation is 169.254.255.254 with a subnet mask of 255.255.0.0. Which of the following is MOST likely causing the problem?

A.

The proxy server is configured incorrectly.

B.

The subnet mask needs to be changed.

C.

The DHCP server pool is exhausted.

D.

The DNS cache needs to be flushed.

Full Access
Question # 42

A technician is building a high-end multimedia workstation. The requirements for the workstation are as follows:

• Storage capability

• Redundancy

• Speed

Which of the following would be the BEST storage option?

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

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Question # 43

A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector The user confirms the lens cap was removed from the projector Which of the following should the user do NEXT?

A.

Adjust the keystone settings

B.

Check the video cable

C.

Verify the lamp works

D.

Increase the brightness setting

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Question # 44

A company has decided to use Windows thin clients for operations. Which of the following must be done to allow changes to the computers' OS and applications?

A.

A separate hardware token must be used to authenticate the user.

B.

The registry must be backed up to allow changes to the computer.

C.

The disk partition must be formatted as NTFS.

D.

The configuration must be unlocked.

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Question # 45

Which of the following channels would MOST likely be used by a 2.4GHz WAP to reduce the possibility of a channel overlap issue? (Select TWO),

A.

6

B.

8

C.

10

D.

11

E.

32

F.

36

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Question # 46

A development team is assigned to use Mac OS computers but will require the Windows OS for additional software testing. Which of the following would be the EASIEST and MOST effective way to run both operating systems at the same time?

A.

Connect via RDP to a Windows computer.

B.

Run a Type 1 hypervisor.

C.

Use Boot Camp.

D.

Subscribe to a VPS.

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Question # 47

Which of the following frequencies is used to provide 802.11n wireless connectivity in smaller ranges with less probability of Interference?

A.

2.4GHz

B.

5GHz

C.

50MHz

D.

900MHz

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Question # 48

A technician installed a new printer for a client and successfully printed a test page. The next day. the customer reports there are garbled characters on printed pages. The technician questions the user and discovers OS updates were applied overnight. Which of the following should the technician check NEXT to troubleshoot the issue?

A.

If the device appears in the Device Manager

B.

If the correct printer driver is selected

C.

If the printer's onboard memory is low

D.

If the Windows Print Spooler service is running

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Question # 49

A charging pad for a mobile device is no longer working and needs to be replaced. Until then, which of the following alternatives can be used to charge the mobile device?

A.

USB-C

B.

Ethernet

C.

RJ11

D.

Coaxial

Full Access
Question # 50

A computer freezes shortly after loading the operating system. A technician inspects the computer and obtains the following diagnostic information:

Which of the following should the technician investigate further?

A.

The memory clock speed settings

B.

The integrity of the hard drive

C.

The CPU temperatures

D.

The power supply voltage

E.

The GPU temperatures

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Question # 51

A technician receives reports of a website that is returning errors when accessed. A programmer pushed a new version of code to the site the night before. Which of the following steps should the technician take FIRST?

A.

Test whether the upgrade caused the errors.

B.

Determine if other users are receiving the same errors.

C.

Ask the programmer to roll back to a previous version.

D.

Document the findings related to the cause of the errors.

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Question # 52

Which of the following network devices is used to forward data from one device to another device on the same LAN?

A.

Switch

B.

Router

C.

Hub

D.

Modem

E.

Bridge

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Question # 53

A SOHO wants to reduce printing costs. Which of the following forced configurations would BEST accomplish this goal?

A.

Duplex printing

B.

Portrait orientation

C.

Decreased resolution

D.

Forced collating

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Question # 54

Which of the following MOST accurately explains what a VPN connection represents?

A.

An encrypted set of packets meant to pass information between virtual layer networks

B.

An encrypted channel connecting two PANs over a private LAN

C.

An encrypted channel connecting two LANs over a public WAN

D.

An encrypted channel connecting two MANs over a public WAN

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Question # 55

A customer wants to install a new computer in a room that does not have any network drops. The customer authorizes a technician to install a new network jack in the room. Which of the following tools should the technician use to finish installing the new network jack?

A.

Multimeter

B.

Loopback plug

C.

Crimper

D.

Punchdown tool

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Question # 56

A technician is installing and configuring a storage array on a Windows server .There are four disk slots available, and the only requirement is that the RAID array survives the loss of two drives. Which of the following RAID levels should be used?

A.

1

B.

5

C.

10

D.

60

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Question # 57

Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity Which of the following should the technician attempt FIRST?

A.

Swap HDDs and see if the laptop will boot with a known-good HDD.

B.

Reseat the CPU in its socket and attempt to boot again

C.

Test the laptop with a known-good power adapter

D.

Replace the laptop battery cells and attempt to boot again

E.

Remove the memory and test with known-good memory.

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Question # 58

A user is unable to access the internet A technician has confirmed all LAN resources on the network are accessible. Which of the following should the technician do NEXT to begin troubleshooting the issue?

A.

Ping a DHCP server

B.

Ping the default gateway

C.

Ping another workstation

D.

Ping the domain controller

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Question # 59

An inkjet printer shows a print-head quality problem. The user replaces the print head, and then the printer is online and indicates no errors. Users then report text documents print fine, but color charts are not correct. Which of the following should be checked FIRST?

A.

The color ink cartridges are from the printer manufacturer.

B.

The print quality is set to best.

C.

The print head alignment check passes.

D.

Print drivers are up to date.

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Question # 60

A user's computer shows a black screen when it is powered on, and it makes a fast, continuous beeping sound that does not stop until the computer is powered off. Which of the following does a technician MOST likely need to check?

A.

The keyboard

B.

The motherboard

C.

The processor fan

D.

The memory

E.

The BIOS

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Question # 61

A customer works from home and uses business applications on a basic workstation. The customer wants to

turn the workstation into a gaming workstation. Which of the following components would need to be installed to

accomplish this task?

A.

A hypervisor

B.

A TPM solution

C.

A high-end processor

D.

A RAID 1 array

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Question # 62

A user reports the following issues with a smartphone:

• Wrong Hems selected

• Multiple selections with a single touch

• Incorrect letters write typing

• Does not hold a charge

Which of the following would MOST likely resolve these issues?

A.

Replacing the charging device

B.

Checking the charge level

C.

Replacing the screen

D.

Checking for a swollen battery

E.

Removing the screen protector

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Question # 63

Which of the following would be MOST appropriate to use to block an inbound network connection?

A.

Managed sigh

B.

Access point

C.

Router

D.

Firewall

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Question # 64

A technician receives a laptop due to its low performance and intermittent S.M.A.R.T. errors on boot up. Which

of the following is the NEXT step the technician should take to diagnose the issue?

A.

Low-level format the existing drive.

B.

Repair the OS installation on the existing drive.

C.

Immediately replace the failing drive.

D.

Copy the user’s profile folder to an external drive.

D18912E1457D5D1DDCBD40AB3BF70D5D

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Question # 65

Which of the following is typically used for monitoring?

A.

IMAP

B.

SMTP

C.

SNMP

D.

CIFS

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Question # 66

Which of the following cloud computing concepts is used when a company requires its cloud infrastructure to grow with its business?

A.

PaaS

B.

Application streaming

C.

Rapid elasticity

D.

SaaS

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Question # 67

Which of the following devices allows administrators to prioritize network traffic based on the protocol type?

A.

Bridge

B.

Access point

C.

Hub

D.

Managed switch

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Question # 68

A technician is troubleshooting a user's PC that was recently reimaged and has since been unable to connect to the W1F1 The technician first checks the WiFI configuration on the WAP. and It is correct The technician's laptop connects successfully from the user's office to the WiFi. Which of the following is the MOST likely cause of the issue?

A.

The SSID is not broadcasting

B.

The gateway is down

C.

MAC address filtering is enabled

D.

The power level is set too low

Full Access
Question # 69

A SOHO wireless network must be configured to allow IoT devices on the network. Which of the following

settings MOST likely needs to be configured?

A.

DMZ setup

B.

Channel utilization

C.

Security passphrase

D.

Port forwarding

E.

SSID broadcast disabled

Full Access
Question # 70

A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to determinate the network cable?

A.

A crimper

B.

A loopback plug

C.

A cable tester

D.

A multimeter

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Question # 71

A user calls the help desk to report a network printer that will not print The technician knows this printer is shared from a print server Which of the following should the technician do FIRST to resolve the issue?

A.

Reinstall the print driver on the server

B.

Open the print queue for that printer and clear any stuck or failed jobs

C.

Restart the print server and have the user try printing again

D.

Remap the printer to the user's computer

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Question # 72

Which of the following can be used to extend a wired network using an adapter and electrical outlet?

A.

Layer 3 switch

B.

Patch panel

C.

Ethernet over power

D.

Repeater

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Question # 73

A technician is repairing a computer mat has been falling 10 POST. When the technician presses the power button, the LED lights turn on. the tans rotate, and the hard drive spins up. However, nothing displays on the known-good monitor, and the computer does not boot up. Which of the following will MOST likely provide diagnostic information?

A.

Pressing the F8 key

B.

Motherboard lights

C.

System specifications

D.

BIOS information screen

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Question # 74

A customer has the LCD display in a laptop replaced. After the repair, the customer notices the laptop is showing a weaker WiFi signal than before the display was replaced.

Which of the following BEST explains the lower WiFi signal?

A.

The antenna is too close to the screen’s power inverter.

B.

The new LCD panel is causing interference.

C.

The digitizer is calibrated improperly.

D.

The radio antennas are damaged.

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Question # 75

A technician receives a laptop from an end user who reports that some aspects of the image are left behind when applications are closed and persist until reboot. The technician also notices black dots throughout the

screen. The technician recalibrates the display settings and updates the drivers for the display adapter, but the issue persists.

Which of the following is the laptop MOST likely experiencing? (Choose two.)

A.

Artifacts

B.

Distorted geometry

C.

VGA degradation

D.

Burn in

E.

Dead pixels

F.

Distorted image

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Question # 76

Which of the following allows several VMs to run on a single host?

A.

Resource pooling

B.

Containerization

C.

On demand

D.

Measured service

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Question # 77

Which of the following can be used to connect to external devices, can provide charging capability can pass video signals to a monitor, and Is capable of 40Gbps data transfers over a single cable?

A.

USB-C

B.

Thunderbolt 2

C.

Lightning

D.

DB9

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Question # 78

A technician is selling up a router at a remote location. The technician must be able to connect to the router through a console router in the event the broadband connection fails. Which of the following Internet connections should be implemented?

A.

Dial-up

B.

Fiber

C.

Cable

D.

DSL

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Question # 79

Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing?

A.

Spooler

B.

Draft

C.

Duplex

D.

Collate

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Question # 80

A company requires an internal network device that can assign network addresses and configure the next hop for network hosts. Which of the following network protocols must this device provide?

A.

DNS

B.

SMTP

C.

DHCP

D.

SNMP

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Question # 81

Which of the following cable types would MOST likely be used for a gigabit Ethernet connection on a desktop?

A.

RG59

B.

SATA

C.

IDE

D.

UTP

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Question # 82

A developer wants to add a Windows 10 64-bit VM with the minimum system requirements to a virtual host workstation. The virtual host is running Windows Server 2008 R2 and has 24GB of RAM, a 1TB hard drive, and

a Gigabit Ethernet NIC with Cat 5e cabling. The current configuration of VMs is as follows:

* Windows 7 VM with 4GB RAM and 200GB HDD

* Linux VM with 16GB RAM and 200GB HDD

* Linux VM with 2GB RAM and 100GB HDD

Which of the following should the technician recommend to the developer FIRST?

A.

Increase the HDD in the virtual host

B.

Install an additional NIC and configure teaming

C.

Upgrade the network cabling to Cat 6

D.

Increase the memory in the virtual host

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Question # 83

Which of the following offers the FASTEST download speeds for home users?

A.

ISDN

B.

DSL

C.

Cable

D.

Satellite

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Question # 84

A network administrator is deploying virtualization software to several desktop computers Some of the Installations fall because a processor function Is disabled In the computer's BIOS. Which of the following functions should be turned on for the installation to succeed?

A.

Trusted Platform Module

B.

VNC

C.

Hyperthreading

D.

VT-x

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Question # 85

An office worker tries to save a large spreadsheet, but it takes much longer than normal. The worker notifies the network administrator of the noticeable degradation on the network shared drive. The administrator successfully pings the server and ensures it is online. The administrator also notes one red light and one green light displaying on the server's array. Which of the following should be the administrator's NEXT step?

A.

Reseat both hard drives and reboot the server.

B.

Rebuild the array and restart the server.

C.

Reinstall firmware for the HDD that has failed.

D.

Remove and replace the failed drive.

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Question # 86

A technician is installing virtualization software on the company developer’s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following

specifications:

* i5 quad-core processor

* 4GB of RAM

* 256GB SSD

Which of the following should the technician upgrade on the system FIRST to meet the developer’s requirements?

A.

SSD

B.

Processor

C.

RAM

D.

BIOS

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Question # 87

A technician was asked to virtualize four existing PCs before decommissioning them. The resulting VMs are imported into a new VM workstation running a hypervisor on top of an OS Three of the VMs are running property, but the entire system locks up when trying to start the fourth VM. Which of the following should the technician have reviewed prior to creating the VMs to prevent this from occurring? (Select TWO)

A.

Hypervisor requirements

B.

Storage requirements

C.

Resource requirements

D.

Network requirements

E.

Backup requirements

F.

Security requirements

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Question # 88

A company is using a high-speed impact printer to create invoices on multi-layer forms. The printing on the top copy looks OK, but the lower copies are almost unreadable. Which of the following parts is MOST likely causing the problem?

A.

Print head

B.

Ribbon

C.

Pickup rollers

D.

Tractor feed

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Question # 89

A laser printer feeds multiple pages through at the same time. Some of the pages have poor image quality, and

many of the pages have toner that is easily smeared on the finished page. Which of the following should a

technician order to fix the issues with the printer?

A.

Paper tray

B.

Corona wire

C.

Maintenance kit

D.

Toner cartridge

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Question # 90

A user primed a report on a workgroup inkjet printer, but the pages have smeared Ink on them. Which of the following should a technician check FIRST to address this Issue?

A.

if the print quality setting is set to best

B.

If there is no debris In the paper path

C.

If the correct media type is selected

D.

If the print heads are calibrated

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Question # 91

Which of the following connector types would MOST likely be used to charge a laptop computer?

A.

RJ45

B.

USB-C

C.

eSATA

D.

Lightning

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Question # 92

A technician needs to implement a disk array in a configuration that will prevent data loss in the event of a disk failure but also provide the benefit of increased performance. Which of the following would provide the BEST combination of fault tolerance and read/write performance?

A.

RAID 0

B.

RAID1

C.

RAID 5

D.

RAID 10

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Question # 93

A technician is setting up a server to provide access to the LAN and Internet.

Which of the following server roles would accomplish this task? (Choose three.)

A.

File server

B.

Print server

C.

Web server

D.

DNS server

E.

DHCP server

F.

SQL server

G.

Email server

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Question # 94

A user reports being unable to print to a network-based all-in-one printer. The issue consistently appears after power outages Which of the following should a technician perform to resolve the issue?

A.

Run Windows Update on the user’s machine.

B.

Disable the firewall on the user’s machine.

C.

Set a static IP address on the printer

D.

Reinstall the printer with vendor-provided drivers

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Question # 95

Which of the following cable types prevents electromagnetic Interference and is typically used In Industrial environments?

A.

PVC

B.

Plenum

C.

STP

D.

UTP

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Question # 96

A user is experiencing issues synchronizing a smartphone. The user is able to connect to individual services, but each requires a different password. Which of the following needs to be configured to allow the user to access web services securely with a unique password?

A.

SIM

B.

SMB

C.

SSL

D.

SSO

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Question # 97

A technician wants to set up a virtual machine in a public cloud environment. Which of the following cloud models should the technician use?

A.

laaS

B.

SaaS

C.

PaaS

D.

DBaaS

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Question # 98

A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error.

Which of the following is the MOST probable cause of the error?

A.

The user is still logged into another device.

B.

The user has set a static IP address.

C.

The user has moved to a different office.

D.

The user has wireless and wired connections.

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Question # 99

Multiple users report that the network printer, which is connected through the print server, is not printing.

Which of the following should a technician do FIRST to remedy this situation?

A.

Replace the USB cable.

B.

Reinstall the drivers on users’ PCs.

C.

have users restart their PCs.

D.

Clear the print queue.

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Question # 100

A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen Which of the following would BEST explain the causes of the problem? (Select TWO)

A.

POST error code beeps indicate RAM failure.

B.

The system time is not set correctly in the BIOS

C.

The voltage on the coin cell is drained completely

D.

UEFI firmware has the Secure Boot setting enabled

E.

Capacitors on the motherboard are distended

F.

Incorrect settings are booting the wrong device

G.

A BSOD error indicates the system is crashing

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Question # 101

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?

A.

Reboot the computer into safe mode and try to print a test page

B.

Download the correct drivers from the manufacturer’s website and install them

C.

Unplug the USB cable from the printer and try another USB slot on the PC

D.

Set the printer as the default within the device properties

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Question # 102

A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?

A.

Test the theory attempting to browse to a website known IP address.

B.

Implement preventive measures by manually assigning a DNS server to the PC.

C.

Identify the problem by running the command ipconfig / flushdns.

D.

Document the finding in the organization local knowledge base.

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Question # 103

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS

Using the available tools, resolve the connectivity issues.

After troubleshooting the issue, verify a successful connection.

If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

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Question # 104

A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

A.

Check the power cable connection

B.

Check the voltage of the PSU with a tester

C.

Test for distended capacitors

D.

Check the voltage switch

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Question # 105

A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select?

A.

RAID 0 with 1500rpm 15TB drives

B.

RAID 1 with 1000rpm 8TB drives

C.

RAID 5 with 7200rpm 5TB drives

D.

RAID 10 with 5400rpm 6TB drives

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Question # 106

An end user has signed up to use a web-based calendar application.

Which of the following solutions has the user purchased?

A.

DaaS

B.

SaaS

C.

PaaS

D.

laaS

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