Which of the following connectors would MOST likely be found on an RG-6 cable?
Virtual machines hosted in the cloud that are used by developers to code applications are an example of:
A technician is troubleshooting a WiFi issues with a laptop user in a corporate office. The user can connect to web pages without trouble; however, the user cannot connect to the email server or print a locally stored document to the network printer. The technician cannot ping the mail server or the network printer. No other users are experiencing this issue. Which of the following is MOST likely causing the issue?
A user's monitor Is not displaying colors correctly since It was moved to a new desk. A technician Investigates and discovers the user has two monitors: one is connected to the PC via a DisplayPort cable, and the other is using VGA. The technician traces the cables and finds the VGA-connected monitor Is not displaying any red colors. Which of the following is MOST likely the issue?
Which of the following makes it possible to use an IP phone without needing an AC adapter?
A network administrator is looking for a cost-effective way to power a single network device over ..
A user reports trouble with the network connection on a workstation. The user was initially able to receive emails but received an error when trying to send messages. The user is able to authenticate to the domain successfully and can see data in the network shares. Which of the following should the user perform FIRST when trying to resolve this issue?
You need to configure your mobile device to send and receive electronic messages from your company.
You must use the company’s WLAN as all e-mail services are on default non-secure ports.
The company’s WLAN is broadcasting across the company for easier access.
Users must authenticate to the server with the same credentials in order to send and receive email.
Authentication should be enforced in the settings of the mobile device using the following parameters:
INSTRUCTIONS:
Update the mobile device’s parameters to fit the criteria and support the strongest encryption available.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.








A technician Installs a new PoE-capable wireless access point using a 200ft (61m) cable, but the access point does not power on when plugged Into the Ethernet cable. The technician verifies the Ethernet cable Is plugged Into a working switchport. Which of the following should the technician do to resolve this issue?
Which of the following ports would allow for the remote management of network devices using community strings? (Select TWO).
A laser printer in a SOHO is experiencing frequent jams. The printer has been reliable in the past After installing a maintenance kit. the issue persists Which of the following is the MOST likely cause of the
A ghosted Image appears on the monitor at a user's desk. After looking Into the issue, a technician determines It Is burn-In on the monitor. The technician replaces the monitor. Which of the following should the technician do to BEST prevent this from happening again? (Select TWO).
A technician is repairing a laser primer because its print jobs have a narrow, faded line running along the length of the page from top to bottom. The faded line is always in the same place Which of the following will MOST likely resolve the issue?
A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to determinate the network cable?
A customer has a production server with two 500GB hard drives that host critical employee data. The customer previously lost data due to a hard drive crash, and the customer does not want that to happen again. The customer
does not have a large budget and is not concerned about performance on the system. Which of the following RAID types should the technician recommend?
A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open.
Which of the following configuration changes will BEST meet the user’s request? (Choose two.)
An instructor had been lecturing for 20 minutes and utilizing the overhead projection system, when the projector suddenly went blank. A technician was dispatched and was able to start the projector after several
minutes; however, the screen went blank after briefly displaying the slideshow.
Which of the following would be the technician’s NEXT best option?
A user notices the system clock is changed every morning. The computer is shut down daily. A technician checks the time zone and finds it is correct, and then checks the BIOS settings and finds the time to be incorrect. Which of the following is MOST likely the problem?
A user was working on several documents located at \\\networkshare\ files and was able to save them before taking a break. The user returned and attempted to open the network path but then
received the following error message: File location is invalid The user was also unable to access Internet sites. A technician began troubleshooting and was able to ping the file server by IP
address. Which of the following issues was the user MOST likely experiencing?
A small office wants to install a server that can provide name resolution for internal clients.
Which of the following server types would BEST accomplish this?
A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network.
Which of the following should the company place within its network to BEST protect its users?
Which of the following monitors and provides services such as software deployment and health monitoring to client machines?
A user reports being unable to browse the Internet. A technician believes the cause of the issue is related to DNS.
Which of the following should the technician perform NEXT?
A technician is troubleshooting a computer that will not boot to the OS. There is a loud clicking noise coming from inside the computer, and the fans are running at maximum speed. Which of the following is MOST likely the issue?
A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.
Which of the following should me the technician do FIRST?
A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?
A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked.
Which of the following BEST address the customer’s concerns? (Choose two.)
An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?
Which of the following is designed to function BEST in harsh lighting conditions?
A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.
Which of the following should the technician focus on to meet these requirements?
A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure?
A technician for a cable provider is setting up high-speed Internet service at a residential customer's home. The type of cabling the technician will use to connect from the outside pole into the customer's home is MOST likely:
An administrator notices the RAID 5 array is reporting a degraded health message. It contains three HDDs. A technician replaces the faulty HDD with a new one. but users then report access to the fileshare is not as fast as it used to be. Which of the following is MOST likely preventing the RAID array from operating optimally?
A user reports that a small part of a laptop’s screen displays black instead of the appropriate color. A
technician changes the display settings on the user’s laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?
A computer that had been running properly for about three years no longer boots. A technician observes the computer attempts to pass POST but it beeps three times before crashing. The computer then attempts to boot again and repeats the process. Which of the following is MOST likely the cause of the problem?
A customer reports being unable to access email on desktop workstation, however, other office application are working. A technician determines the computer has an IP address of 169.254.1.10. The technician learns from the customer that the computer recently was moved across the room. Which of the following troubleshooting steps should technician take NEXT?
Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.
Which of the following should a technician recommend to BEST accommodate Ann’s needs?
Which of the following wireless standards is only capable of 5GHz frequencies?
An end user is building a small home media server. The user wants to be able to add and remove hard drives without powering down the server.
Which of the following should be enabled to allow for this?
Which of the following connector types in MOST appropriate to use to connect a SOHO cable modem to the ISP?
A technician is troubleshooting a computer that powers off when it is placed under a heavy load Hardware diagnostics show the CPU reaches a maximum temperature of 60BC Which of the following should the technician perform NEXT?
Which of the following connector types does not require a specific orientation?
A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector. The user confirms the lens cap was removed from the projector. Which of
the following should the user do NEXT?
All static IP addresses are assigned from a central location. Which of the following is the BEST method for a technician to use to assign static IP addresses while keeping an automatic record of the addresses that have already been assigned?
A user receives a replacement modem/router combination device from an ISP and plugs it in. A laptop
connected to the router via WiFi receives an address in the 192.168.0.x range but is unable to access the
Internet. Which of the following would MOST likely resolve the problem?
A user connects to a wireless network but cannot access the Internet. A technician investigates the issue and gathers the following data:

Which of the following is the MOST likely cause of the issue?
A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?
A technician recently set up a VM on a client PC to create and test software. The technician has since discovered the virtual environment has no external connectivity. The technician verifies the host has an Internet connection. Which of the following should the technician do NEXT to resolve the issue?
Which of the following is the PRIMARY security concern with virtual machine escape?
Which of the following ports on a firewall would a technician need to open to allow a user to log in to the system remotely via RDP?
The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed.
Which of the following is the BEST cloud deployment model for this request?
Which of the following colors is used in designate a USB 3.0 connector?
A Blue
B Black
C Green
D White
Which of the following cloud computing concepts allows a provider to bill a client for the amount of resources the client uses?
A user's mobile device screen is hard to see during the day. but the user can see it clearly at night Which of the following should a technician do FIRST to resolve this issue?
UESTION NO: 619
A user is building a VM that will house a database that stores sensitive information. The database will also include a large number of CAD drawings. Which of the following is MOST important when building the VM?
A technician needs to install a PSU into a desktop The required wattage is 420W Which of the following power supply sizes should the technician install to meet the minimum power requirement?
A VoIP handset needs to replace a legacy phone in an area that has no electrical outlets nearby but does have various network ports available. Which of the following technologies would MOST likely complete the installation?
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?
A technician is upgrading a lab to VDI using thin client computers. The lab previously used laptops with a Wi-Fi connection. Which of the following is required for the thin clients to operate?
A customer wants to synchronize mobile data but is concerned that it might be readily available to other devices no matter the location. Which of the following is the BEST method for the customer to use?
Which of the following server types should be used to process outside authentication requests?
A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?
A technician is troubleshooting a faulty motherboard that will not power on. The technician cannot hear any beeps, and the LEDs are off. Additionally, the technician smells smoke and then disconnects
the power. Which of the following actions should the technician take NEXT?
A technician is setting up a VM to house a legacy application that is used to control the swipe-style card readers for a company's entrance doors. The application needs to be able to access all locations on the WAN. Which of the following requirements is the MOST important to configure properly on the VM?
A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives Therefore, if one of the drives fails, it can be pulled and replaced with a new drive. and the array w*l rebuild itself Which of the following RAID configurations is the technician setting up?
A small office needs full WiFi coverage of its entire work floor, and the IT staff is aware a single broadcasting device will not be sufficient. Which of the following types of hardware would BEST meet the
requirement?
Joe, a user, recently installed a new mouse for his laptop. Joe no longer uses a mouse pad because his office desk has a glass top. Joe notices that when he is at the office, the cursor moves on the screen when he does not move the mouse; however, it works fine when he is traveling. Which of the following is MOST likely cause?
You need to configure your mobile device to send and receive electronic messages from your company.
You must use the company’s WLAN as all e-mail services are on default non-secure ports.
The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.
Use the following parameters:
• Email address tech@techies com
• Password P@SSwOrd
• Pop techies com Port 110 Security. None
• IMAP techies com Port 993 Security SSL
• smtp.techies.com Port 465 Security: TLS
• Company SSID Techies
• Security WPA2
• Passphrase P@SSwOrd
• SSID is not broadcasted
INSTRUCTIONS:
Update the mobile device’s parameters to fit the criteria.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

A technician wants to block remote logins to a server. Which of the following ports should be blocked?
A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?
The graphics has an issue with printing certain files. The printer does not print the complete image on larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files print without issue. Which of the following is the MOST likely cause of this problem?
Which of the following IEEE 802.11 standards includes the use of MIMO technology?
A technician needs to call a user’s cellular provider to troubleshoot a network speed issue with the user’s mobile device. Which of the following technologies is the technician troubleshooting?
A user wants to print a large job on both the front and back sides of the paper.
Which of the following settings should the technician advise the user to change in the printer settings?
A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?
Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?
The IT department recently upgrade client computer for the graphics department. A user reports the new computer has not worked since up. It , makes unusual sound when pressing the power button.
A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but display the message NO source. Which of the following BEST explains the cause of this problem?
A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee.
Which of the following motherboard/processor combinations should the technician order get the BEST performance while minimizing licensing fees?
A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server.
Which of the following will not allow the server to recognize all of the memory installed at the same time?
The touch-screen feature on a Windows device has stopped working.
Which of the following should the technician check FIRST?
Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information.
Wireless Name: Library
New Router Password: Secure$1
INSTRUCTIONS
Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit.




In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use.
Which of the following is the BEST way for the technician to allow access to the printer?
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.
Wireless Name: HomeWiFi
Shared Key: CompTIA
Router Password: Secure$1
Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
Smartphone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS
Configure Laura’s wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the situation, please click the Reset All button.




A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines.
Which of the following features should the administrator utilize to complete the task?
Which of the following should a technician verify before purchasing a PSU for use in a computer with a high-end graphics card?
A technician is building a new PC and needs to install RAM. The motherboard has four slots, which are
grouped in pairs. Which of the following types of RAM would be MOST appropriate?
A technician discovered a spare cable at a user’s desk. The ends of the cable terminate in a plastic connector
with four pins, only two of which contain conductors. Which of the following connector types did the technician
find?
A technician is setting up a BYOD smartphone to access corporate collaborative resources. Which of the
following will MOST likely be synchronized to the corporate network? (Choose two.)
A technician set up a shared printer on the company network for company users to print. The technician also set up a user to print from outside the company through the native cloud printing software. The technician ensures the network is set up to pass the traffic without error. However, when printing a test page, the user received the following error message: Printer unavailable. Which of the following should the technician do to stop the error message?
A home user installed a new high-end video card for 3-D gaming and virtual reality into a mid-tower PC. The user frequency experiences sudden shutdowns in the middle of game play across multiple applications. Which of the following troubleshooting steps should be taken to isolate the issue? (Select TWO)
Which of the following is the BEST example of rapid elasticity In cloud computing?
Which of the following devices passes traffic between two different subnets?
A technician receives a laptop due to its low performance and intermittent S.M.A.R.T. errors on boot up. Which
of the following is the NEXT step the technician should take to diagnose the issue?
A SOHO wireless network must be configured to allow IoT devices on the network. Which of the following
settings MOST likely needs to be configured?
A laptop is being upgraded. The machine currently has 4GB LPDDR3 soldered to the motherboard and one available RAM slot. Which of the following chips should be selected to upgrade the laptop?
A user reports the following issues with a smartphone:
• Wrong Hems selected
• Multiple selections with a single touch
• Incorrect letters write typing
• Does not hold a charge
Which of the following would MOST likely resolve these issues?
A bank has 20 branch locations that are connected to each other via a fouler at each one. Which of the following network types is MOST likely being used?
A technician is deploying PCs in a new office that has both wired and wireless connectivity. The deployment
must be competed quickly, since the office is scheduled to open soon. Which of the following must the
technician perform to ensure the devices are ready for use when the newly hired employees arrive? (Choose
two.)
A user is unable to access the internet A technician has confirmed all LAN resources on the network are accessible. Which of the following should the technician do NEXT to begin troubleshooting the issue?
A company's IT department frequently needs to work on several machines at once The department wants to increase productivity by allowing a single mouse, keyboard, and monitor to instantly shift between one of eight computers on a workbench Which of the following would BEST facilitate this approach?
A company needs to implement data protection and local drive redundancy on a few workstations. To accommodate these needs, the company is having a network storage device installed so it can perform nightly backups.
Which of the following are MOST necessary for this device? (Select TWO).