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  • Exam Name: Certified Implementation Specialist - Service Mapping
  • Last Update: 03-Oct-2025
  • Questions and Answers: 106
  • Single Choice: 96 Q&A's
  • Multiple Choice: 10 Q&A's

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CIS-SM Questions and Answers

Question # 1

Assuming Reconciliation Rules (Reconciliation Definitions) were configured exactly the same for both Data Sources, ServiceNow and ServiceWatch, for the Application [cmdb_ci_appl] table and the following Data Source Precedence Rules are configured.

CIS-SM question answer

Which one of the following is true?

A.

If an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

B.

If an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, ServiceNow, an update will be allowed.

C.

If an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, ServiceWatch, an update will be allowed.

D.

If an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

Question # 2

Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB administrator to specify authorized data sources that can update a CMDB table or a set of table attributes?

A.

Reclassification Tasks

B.

Identification Rules

C.

Datasource Precedence Rules

D.

Reconciliation Rules

Question # 3

The application stack is as follows: IIS Web Server with an inclusion connection to an IIS Virtual Directory, and an outbound connection from the IIS Virtual Directory to an MSSQL database.

Which describes the correct number of Discovery Pattern Identification and Connection Sections that evaluate to true when Service Mapping discovers a service with this application stack?

A.

3 Identification Sections and 2 Connection Sections

B.

2 Identification Sections and 1 Connection Section

C.

2 Identification Sections and 2 Connection Sections

D.

3 Identification Sections and 1 Connection Section

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