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What queue type requires handler customization to configure and finalize ACD processing?
Where must you create new stations for them to be eligible for auto-provisioning?
You have a new agent starting work on Monday and have decided to use the Active Assignment method to configure the IP phone.
What is the description of the Active Assignment method?
What security property page would you choose to configure custom Client Button display, permit specific phone number Classifications, and select Queue Views accessible through Interaction Supervisor?