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  • Exam Name: Selling HP Business Personal Systems Hardware 2020
  • Last Update: 25-Apr-2024
  • Questions and Answers: 50
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HP2-I15 Questions and Answers

Question # 1

Which opening question should you ask a manufacturing customer to discover an opportunity?

A.

Do you require durable, reliable PCs that keep production running and can withstand harsh factory environments of dust and debris?

B.

What avenues are you considering to better your businesses reputation? Would you be interested in the latest and greatest devices?

C.

Did you know HP is number one in the world for selling PC and printers?

D.

Are you looking for the HP EliteBook 800/705 G6 series, which are devices powered for business and designed for life?

Question # 2

When ready to propose a product to a customer, what should you take into consideration?

A.

that you include a six-month expandable Care Pack

B.

any potential promotions when it comes time for the customer to buy

C.

that you answer the customer pain points and meet their needs

D.

that you always sell HP DaaS services along with the hardware

Question # 3

What should be the focus of your first sales conversation with a customer?

A.

uncovering their needs

B.

presenting special offers

C.

offering discounts

D.

selecting the solution

Question # 4

What ate HP Lifecycle Services?

A.

a contract under which you receive a new notebook every 3 years

B.

a multi-year contract that Includes proactive security and management reporting

C.

a portfolio of services that simplify device lifecycle management

D.

a portfolio of services centered around device security and sanitation

Question # 5

How should you address customer concerns relative to price?

A.

by focusing on key areas that show business value and highlight how the HP solutions offer best-in-class pricing for the value they deliver

B.

by explaining that HP has the most secure PCs on the planet, which warrants the higher price

C.

by lowering the price with very tittle margin just secure the deal

D.

by telling them their competitor has just bought some and they don't want to be left behind

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