CIPP-US Practice Exam Questions with Answers Certified Information Privacy Professional/United States (CIPP/US) Certification

Unlike many other countries, the United States does not have a comprehensive federal law that regulates the privacy of private-sector employees. Instead, the privacy protection of employees depends largely on state law, contract law, and tort law. State law may provide specific rights and remedies for employees regarding issues such as drug testing, background checks, electronic monitoring, social media access, and genetic information. Contract law may create obligations and expectations for employers and employees based on written or implied agreements, such as employment contracts, employee handbooks, or collective bargaining agreements. Tort law may allow employees to sue their employers for invasion of privacy, such as intrusion upon seclusion, public disclosure of private facts, false light, or appropriation of name or likeness. The other options are less likely to provide privacy protection to private-sector employees in the United States. The FTC Act primarily regulates the privacy practices of businesses that collect and use consumer data, not employee data. The U.S. Constitution only protects individuals from unreasonable searches and seizures by the government, not by private employers. The HHS only enforces the HIPAA Privacy Rule, which applies to covered entities and business associates that handle protected health information, not to all private-sector employers. References:

• IAPP CIPP/US Study Guide, Chapter 6: Workplace Privacy
• Privacy Rights of Employees Using Workplace Computers in the United States
• Employee Privacy Laws

California’s SB 1386, also known as the California Security Breach Information Act, was enacted in 2002 and became effective in 2003. It was the first law of its kind in the United States to require commercial entities that own or license personal information of California residents to notify them in the event of a security breach that compromises their unencrypted data. The law aims to protect the privacy and security of personal information and to enable individuals to take preventive measures against identity theft and fraud. The law applies to any business or person that conducts business in California and that owns or licenses computerized data that includes personal information, as defined by the law. Personal information includes an individual’s first name or first initial and last name in combination with any one or more of the following data elements: Social Security number, driver’s license number or California identification card number, account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual’s financial account, or medical information or health insurance information. The law does not apply to encrypted information, publicly available information, or information that is lawfully obtained from federal, state, or local government records. The law requires the disclosure of a breach of the security of the system to any resident of California whose unencrypted personal information was, or is reasonably believed to have been, acquired by an unauthorized person. The disclosure must be made in the most expedient time possible and without unreasonable delay, consistent with the legitimate needs of law enforcement or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. The disclosure may be made by written notice, electronic notice, or substitute notice, as specified by the law. The law also requires any person or business that maintains computerized data that includes personal information that the person or business does not own to notify the owner or licensee of the information of any breach of the security of the data immediately following discovery, if the personal information was, or is reasonably believed to have been, acquired by an unauthorized person. The law also authorizes a civil action for damages by a customer injured by a violation of the law and provides that the rights and remedies available under the law are cumulative to each other and to any other rights and remedies available under law. References:

• California Senate Bill 1386 (2002)
• California SB 1386: For the Love of Privacy
• What Is the California Security Breach Information Act?
• California Raises the Bar on Data Security and Privacy

 The CCPA applies to any business that collects personal information of California residents, regardless of where the business is located1. The CCPA defines personal information broadly as any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household2. This could include business contact information, such as name, email address, phone number, or job title, if it is linked to a specific individual3. Therefore, Otto should tell the Board that business contact information could be considered personal information governed by CCPA, and that the company may need to comply with the CCPA requirements, such as providing notice, honoring consumer rights requests, and implementing reasonable security measures4. References:

• CIPP/US Practice Questions (Sample Questions), Question 124, Answer C, Explanation C.
• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 6, Section 6.2, p. 181-182.
• California Consumer Privacy Act (CCPA), Section 1798.140, Subsection (o).
• CCPA Compliance Checklist for Businesses, Section 2, Subsection (a).

The lawsuit, filed in 2014, claimed that Google violated the federal and state wiretap and privacy laws by scanning and indexing the emails of millions of students who used its Apps for Education suite, which included Gmail as a key feature12. The plaintiffs alleged that Google used the information from the scans to build profiles of students that could be used for targeted advertising or other commercial purposes, without their consent or knowledge12. The lawsuit also challenged Google’s argument that the students consented to the scans when they first logged in to their accounts, saying that such consent was not valid under FERPA, which requires written consent for any disclosure of education records12. Google denied the allegations and argued that the scans were necessary for providing security, spam protection, and other functionality to the users12. The case was settled in 2016, with Google agreeing to change some of its practices and policies regarding the scanning of student emails3. References: 1: Lawsuit Alleges That Google Has Crossed A ‘Creepy Line’ With Student Data, Huffington Post, 1. 2: Google faces lawsuit over email scanning and student data, The Guardian, 2. 3: Google data case to be heard in Supreme Court, BBC, 3.

The Civil Rights Act, Pregnancy Discrimination Act, Americans with Disabilities Act, Age Discrimination Act, and Equal Pay Act are all federal laws that prohibit employment discrimination based on certain protected characteristics, such as race, sex, disability, age, and pay1234 These laws also afford certain classes of employees’ privacy protection by limiting inquiries concerning their personal information that may reveal their protected status or be used for discriminatory purposes. For example:

• The Civil Rights Act of 1964 prohibits employers from making pre-employment inquiries that express a preference, limitation, or specification based on race, color, religion, sex, or national origin, unless they are bona fide occupational qualifications.
• The Pregnancy Discrimination Act of 1978, which amended the Civil Rights Act of 1964, prohibits employers from making pre-employment inquiries about whether an applicant is pregnant or intends to become pregnant, unless they are related to the ability to perform the job.
• The Americans with Disabilities Act of 1990 prohibits employers from making pre-employment inquiries about whether an applicant has a disability or the nature or severity of a disability, unless they are related to the ability to perform the essential functions of the job with or without reasonable accommodation.
• The Age Discrimination in Employment Act of 1967 prohibits employers from making pre-employment inquiries about an applicant’s age, unless they are related to a bona fide occupational qualification or a lawful affirmative action plan.
• The Equal Pay Act of 1963 prohibits employers from making pre-employment inquiries about an applicant’s salary history, unless they are made for a lawful purpose other than determining the applicant’s pay.

Option A is incorrect because these laws do not require employers not to discriminate against certain classes when employees use personal information. Rather, they require employers not to discriminate against certain classes in any aspect of employment, such as hiring, firing, pay, promotion, training, benefits, etc1234 The use of personal information by employees is not directly addressed by these laws, although it may be subject to other privacy laws or policies.

Option B is incorrect because these laws do not require that employers provide reasonable accommodations to certain classes of employees. Rather, only the Americans with Disabilities Act and the Pregnancy Discrimination Act require employers to provide reasonable accommodations to qualified individuals with disabilities and workers with limitations related to pregnancy, childbirth, or related medical conditions, respectively, unless doing so would cause an undue hardship to the employer. The other laws do not have a similar requirement, although they may prohibit employers from denying equal opportunities to certain classes of employees.

Option C is correct because these laws afford certain classes of employees’ privacy protection by limiting inquiries concerning their personal informationthat may reveal their protected status or be used for discriminatory purposes, as explained above.

Option D is incorrect because these laws do not permit employers to use or disclose personal information specifically about employees who are members of certain classes. Rather, these laws generally prohibit employers from using or disclosing personal information that is protected by these laws for any unlawful or discriminatory purpose, unless an exception applies. For example, employers may use or disclose such information for legitimate business reasons, such as complying with reporting requirements, administering benefits, or conducting investigations.

References: 1: Facts About Equal Pay and Compensation Discrimination 2: Pregnancy Discrimination and Pregnancy-Related Disability Discrimination | U.S. Equal Employment Opportunity Commission 3: Regulations, Guidance and Policy | Equal Opportunity Guidance | OEEOWE 4: Age Discrimination | U.S. Equal Employment Opportunity Commission : Pre-Employment Inquiries and Medical Questions & Examinations | U.S. Equal Employment Opportunity Commission : Employee Medical Information | U.S. Equal Employment Opportunity Commission : Employee Privacy Rights | U.S. Department of Labor : Title VII of the Civil Rights Act of 1964 | U.S. Equal Employment Opportunity Commission : Fact Sheet: Pregnancy Discrimination | U.S. Equal Employment Opportunity Commission : The Americans with Disabilities Act: A Primer for Small Business : Age Discrimination in Employment Act of 1967 | U.S. Equal Employment Opportunity Commission : Equal Pay Act of 1963 | U.S. Equal Employment Opportunity Commission

The Stored Communications Act (SCA) is a federal law that regulates the privacy of electronic communications that are stored by third-party service providers, such as email providers, cloud storage providers, or social media platforms. The SCA prohibits unauthorized access to or disclosure of such communications, unless authorized by law or by the consent of the user or the service provider . The SCA also provides exceptions for certain types of access or disclosure, such as those made for law enforcement purposes, for the protection of the service provider’s rights or property, or for the consent of the subscriber or customer .

One of the exceptions to the SCA is where the service provider gives consent to the access or disclosure of the stored communications. This means that if a third-party service provider agrees to cooperate with an investigation or a request for information, the access or disclosure is lawful under the SCA. Consent can be express or implied, depending on the circumstances and the terms of service of the provider. For example, if a service provider has a policy that allows it to disclose user information to third parties for legitimate purposes, the provider has impliedly consented to the access or disclosure of the stored communications. However, if a service provider has a policy that prohibits such disclosure, the provider has not consented to the access or disclosure of the stored communications.

In the scenario, Evan’s undercover investigation may have been authorized by the SCA if he obtained the consent of the third-party service provider that stored the electronic communications of the employee who was suspected of misconduct. For instance, if the employee used a company email account or a cloud storage service that had a policy that allowed the service provider to disclose user information to the employer or to law enforcement, Evan may have been able to access or disclose the stored communications with the consent of the service provider. However, if the employee used a personal email account or a cloud storage service that had a policy that protected user privacy and prohibited such disclosure, Evan may have violated the SCA by accessing or disclosing the stored communications without the consent of the service provider.

References: : [Stored Communications Act], 18 U.S.C. §§ 2701-2712 : [IAPP CIPP/US Study Guide], Chapter 8, Section 8.2.2. : [The Stored Communications Act: An Old Statute for Modern Problems], pp. 10-11.

 Employers have a duty to protect the personal information of their current and former employees, as well as applicants, from unauthorized access, use, or disclosure. This duty may arise from federal or state laws, such as the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA), or the California Consumer Privacy Act (CCPA), or from contractual obligations, such as non-disclosure agreements or privacy policies. Employers may retain sensitive employment records, such as performance evaluations, disciplinary actions, medical records, or background checks, for a legitimate business purpose, such as complying with legal requirements, defending against lawsuits, or conducting audits. However, employers must ensure that these records are stored securely, accessed only by authorized personnel, and disposed of properly when no longer needed. References: IAPP CIPP/US Study Guide, Chapter 4, Section 4.1.1, IAPP CIPP/US Body of Knowledge, Domain IV, Objective B

According to the Wiley study guide, one of the steps in developing a privacy policy is to conduct a privacy assessment, which involves identifying the organization’s information goals and needs, as well as the legal and regulatory requirements that apply to its data collection and use practices3. By spending more time understanding the company’s information goals, Janice would have been able to tailor the privacy policy to fit the company’s business model and customer expectations, while still complying with the relevant privacy laws and standards. This would have also helped Janice to address Cheryl’s concerns about the impact of the policy on the company’s operations and customer relationships, and to propose solutions that balance privacy protection and service delivery.

References:

1: https://iapp.org/certify/cippus/

2: https://iapp.org/certify/get-certified/cippus/

3: https://www.wiley.com/en-be/IAPP+CIPP+US+Certified+Information+Privacy+Professional+Study+Guide-p-9781119755517

4: https://www.techtarget.com/searchsecurity/quiz/10-CIPP-US-practice-questions-to-test-your-privacy-knowledge

5: https://www.study4exam.com/iapp/free-cipp-us-questions

https://www.passitcertify.com/iapp/cipp-us-questions.html

According to the Health Insurance Portability and Accountability Act (HIPAA), a covered entity is a health plan, a health care clearinghouse, or a health care provider that transmits any health information in electronic form in connection with a transaction covered by HIPAA. A covered entity must report a breach of unsecured protected health information (PHI) to the following parties:

• The Department of Health and Human Services (HHS), which is the federal agency responsible for enforcing HIPAA and issuing regulations and guidance on privacy and security issues. A covered entity must notify HHS of a breach affecting 500 or more individuals without unreasonable delay and in no case later than 60 days after discovery of the breach. A covered entity must also notify HHS of breaches affecting fewer than 500 individuals within 60 days of the end of the calendar year in which the breaches occurred.
• The affected individuals, who are the individuals whose PHI has been, or is reasonably believed to have been, accessed, acquired, used, or disclosed as a result of the breach. A covered entity must notify the affected individuals without unreasonable delay and in no case later than 60 days after discovery of the breach. The notification must be in writing by first-class mail or, if the individual agrees, by electronic mail. The notification must include a brief description of the breach, the types of information involved, the steps the individual should take to protect themselves, the steps the covered entity is taking to investigate and mitigate the breach, and the contact information of the covered entity.
• The local media, if the breach affects more than 500 residents of a state or jurisdiction. A covered entity must notify prominent media outlets serving the state or jurisdiction without unreasonable delay and in no case later than 60 days after discovery of the breach. The notification must include the same information as the notification to the affected individuals.

A covered entity does not have to report the breach to medical providers, unless they are also affected individuals or business associates of the covered entity. A business associate is a person or entity that performs certain functions or activities on behalf of, or provides certain services to, a covered entity that involve the use or disclosure of PHI. A covered entity must have a writtencontract or agreement with its business associates that requires them to protect the privacy and security of PHI and report any breaches to the covered entity.

References:

• IAPP CIPP/US Body of Knowledge, Domain II: Limits on Private-sector Collection and Use of Data, Section C: Sector-specific Requirements for Health Information
• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 2: Limits on Private-sector Collection and Use of Data, Section 2.3: Sector-specific Requirements for Health Information
• Practice Exam - International Association of Privacy Professionals

The scenario describes how the company had no adequate rules about access to customer information and how low-level employees had access to all of the company’s customer data, including financial records. This indicates that the company did not implement proper access controls to limit who can access, use, or disclose customer information based on their roles and responsibilities. Access controls are one of the key elements of information security and privacy, as they help prevent unauthorized or inappropriate access to sensitive data. Without access controls, the company’s customer information was vulnerable to mishandling by employees or outsiders who could exploit the weaksecurity measures. Therefore, the most likely cause of the breach was mishandling of information caused by lack of access controls. References:

• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 4: Information Management from a U.S. Perspective, Section 4.2: Information Security, p. 113-114
• IAPP CIPP/US Body of Knowledge, Domain I: Introduction to the U.S. Privacy Environment, Objective I.C: Describe the role of information security in privacy, Subobjective I.C.1: Identify the key elements of information security, p. 8

The ADA prohibits employers from discriminating against qualified individuals with disabilities in all aspects of employment, including hiring, firing, promotion, compensation, and training. The ADA also limits the types of medical inquiries and examinations that employers can make of applicants and employees. Under the ADA, a disability is defined as a physical or mental impairment that substantially limits one or more major life activities, a record of such an impairment, or being regarded as having such an impairment. The ADA covers current, past, and perceived drug addiction as a disability, unless the individual is currently engaging in the illegal use of drugs. Therefore, Felicia’s plan to ask applicants about drug addiction may violate the ADA, unless she can show that the inquiry is job-related and consistent with business necessity. The other laws are not directly relevant to Felicia’s plan, although they may have other implications for her business. References: ADA, IAPP CIPP/US Study Guide (p. 95-96)

The CAN-SPAM Act is a federal law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for violations1. The main purpose of the act is to protect consumers from unwanted and deceptive email messages and to give them more control over their online privacy2. The act applies to all commercial messages, which are defined as "any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service"1. The act does not apply to transactional or relationship messages, which are messages that facilitate an agreed-upon transaction or update a customer about an existing business relationship1. The act also does not apply to non-commercial messages, such as political or charitable solicitations3. References: 1: CAN-SPAM Act: A Compliance Guide for Business2: What is the CAN-SPAM Act? | Proton3: What is the CAN-SPAM Act? | Cloudflare

The Electronic Communications Privacy Act of 1986 (ECPA) is a federal law that protects the privacy of wire, oral, and electronic communications while they are being made, in transit, or stored on computers1. The ECPA has three titles: Title I prohibits the intentional interception, use, or disclosure of wire, oral, or electronic communications, except for certain exceptions, such as consent, provider protection, or law enforcement purposes2. Title II, also known as the Stored Communications Act (SCA), prohibits the unauthorized access to or disclosure of stored wire or electronic communications, such as email, voicemail, or online messages, except for certain exceptions, such as consent, provider protection, or law enforcement purposes3. Title III regulates the installation and use of pen register and trap and trace devices, which record thenumbers dialed to or from a telephone line, but not the content of the communications4.

Therefore, the action that is prohibited under the ECPA is intercepting electronic communications and unauthorized access to stored communications, which are covered by Title I and Title II of the Act, respectively. The other actions are not prohibited by the ECPA, as long as they comply with the exceptions and requirements of the Act. For example, monitoring all employee telephone calls or monitoring employee telephone calls of a personal nature may be allowed if the employer has a legitimate business purpose, has obtained the consent of the employees, or has a court order5. Accessing stored communications with the consent of the sender or recipient of the message is also allowed under the ECPA, as consent is one of the exceptions to the prohibition of unauthorized access3.

References: 1: Electronic Communications Privacy Act of 1986 (ECPA), Bureau of Justice Assistance. 2: 18 U.S. Code Chapter 119 - WIRE AND ELECTRONIC COMMUNICATIONS INTERCEPTION AND INTERCEPTION OF ORAL COMMUNICATIONS, Legal Information Institute. 3: 18 U.S. Code Chapter 121 - STORED WIRE AND ELECTRONIC COMMUNICATIONS AND TRANSACTIONAL RECORDS ACCESS, Legal Information Institute. 4: 18 U.S. Code Chapter 206 - PEN REGISTERS AND TRAP AND TRACE DEVICES, Legal Information Institute. 5: Monitoring Employees’ Phone Calls and E-Mail, FindLaw.

The Federal Trade Commission (FTC) is the primary federal agency that regulates advertising and marketing practices in the United States, including those targeting children via the Internet. The FTC enforces the Children’s Online Privacy Protection Act (COPPA), which requires operators of websites and online services directed to children under 13 to obtain verifiable parental consent before collecting, using, or disclosing personal information from children. The FTC also enforces the FTC Act, which prohibits unfair or deceptive acts or practices in commerce, such as making false or misleading claims in advertising. The FTC has issued guidelines and reports on various aspects of digital advertising to children, such as sponsored content, influencers, data collection, persuasive design, and behavioral marketing. The FTC also hosts workshops and events to examine the impact of digital advertising on children and their ability to distinguish ads from entertainment. References:

• FTC website
• Digital Advertising to Children
• IAPP CIPP/US Study Guide, Chapter 5: Marketing and Privacy, pp. 169-170

The Consumer Privacy Bill of Rights is a set of principles that the Obama administration proposed in 2012 to guide the development of privacy legislation and policies in the United States. The report that introduced the bill of rights stated that it was "generally based on the widely accepted Fair Information Practice Principles (FIPPs)"1, which are a set of standards that originated in the 1970s and have influenced many privacy laws and frameworks around the world. The FIPPs include concepts such as individual control, transparency, security, accountability, and data minimization2. The Consumer Privacy Bill of Rights adapted and expanded these principles to address the challenges and opportunities of the digital economy1. References: 1: Consumer Data Privacy in a Networked World: A Framework for Protecting Privacy and Promoting Innovation in the Global Digital Economy2, page 92: IAPP CIPP/US Certified Information Privacy Professional Study Guide3, page 17.

Redaction is the permanent removal of sensitive data—the digital equivalent of “blacking out” text in printed material. Redaction can be accomplished by simply deleting characters from a file or database record, or by replacing characters with asterisks or other placeholders. Redaction is often used to protect personal information, such as names, addresses, social security numbers, or financial data, on documents that are disclosed in litigation, such as pleadings, exhibits, or discovery responses. Redaction is required by courts to comply with privacy laws and rules, such as the Federal Rules of Civil Procedure (FRCP), which mandate that parties must redact certain types of personal information from documents filed with the court or produced to the other party. Redaction is also a best practice to minimize the risk of unauthorized access, identity theft, or reputational harm that may result from exposing personal information in litigation. References:

• When to redact, or not, disclosable documents in litigation - Stewarts
• The approach to redaction – High Court guidance - Lexology
• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 3: Federal Privacy Laws and Regulations, Section 3.2: Federal Rules of Civil Procedure (FRCP).

 The HIPAA privacy rule establishes national standards to protect individuals’ medical records and other individually identifiable health information (collectively defined as “protected health information”) and applies to health plans, health care clearinghouses, and those health care providers that conduct certain health care transactions electronically (collectively defined as “covered entities”)1 The rule requires appropriate safeguards to protect the privacy of protected health information and sets limits and conditions on the uses and disclosures that may be made of such information without an individual’s authorization1 The rule also gives individuals rights over their protected health information, including rights to examine and obtain a copy of their health records, to direct a covered entity to transmit to a third party an electronic copy of their protected health information in an electronic health record, and to request corrections1

The HIPAA privacy rule permits a covered entity to disclose protected health information for the litigation in response to a court order, subpoena, discovery request, or other lawful process, provided the applicable requirements of 45 CFR 164.512 (e) for disclosures for judicial and administrative proceedings are met2 These requirements include:

• In response to a court order or administrative tribunal order, the covered entity may disclose only the protected health information expressly authorized by such order2
• In response to a subpoena, discovery request, or other lawful process that is not accompanied by a court order or administrative tribunal order, the covered entity must receive satisfactory assurances that the party seeking the information has made reasonable efforts to ensure that the individual who is the subject of the information has been given notice of the request, or that the party seeking the information has made reasonable efforts to secure a qualified protective order2
• A qualified protective order is an order of a court or administrative tribunal or a stipulation by the parties to the litigation or administrative proceeding that prohibits the parties from using or disclosing the protected health information for any purpose other than the litigation or proceeding for which such information was requested andrequires the return to the covered entity or destruction of the protected health information (including all copies made) at the end of the litigation or proceeding2

Option A is incorrect because the HIPAA privacy rule does not only permit disclosure for payment, treatment or healthcare operations. The rule also allows disclosure for other purposes, such as public health, research, law enforcement, judicial and administrative proceedings, as long as the applicable conditions and limitations are met1

Option B is correct because it is consistent with the HIPAA privacy rule’s requirement for disclosures for judicial and administrative proceedings. By responding with a request for satisfactory assurances such as a qualified protective order, HealthCo is ensuring that the protected health information will be used only for the litigation and will be returned or destroyed afterwards2

Option C is incorrect because it is not consistent with the HIPAA privacy rule’s requirement for disclosures for judicial and administrative proceedings. By turning over all of the compromised patient records to the plaintiff’s attorney, HealthCo is disclosing more information than necessary and may violate the privacy rights of other individuals who are not parties to the lawsuit2

Option D is incorrect because it is not consistent with the HIPAA privacy rule’s requirement for disclosures for judicial and administrative proceedings. By responding with a redacted document only relative to the plaintiff, HealthCo is not providing satisfactory assurances that the protected health information will be used only for the litigation and will be returned or destroyed afterwards2

References: 1: Summary of the HIPAA Privacy Rule | HHS.gov 2: May a covered entity use or disclose protected health information for litigation? | HHS.gov

BYOD is a practice that allows employees to use their own personal devices, such as smartphones, tablets, or laptops, for work-related purposes. BYOD can offer some benefits for both employers and employees, such as increased flexibility, convenience, and productivity. However, BYOD also poses significant privacy and security risks, such as data breaches, unauthorized access, loss or theft of devices, malware infections, and compliance challenges. Therefore, the business consultant will most likely advise Felicia and Celeste to weigh any productivity benefits of the plan against the risk of privacy issues, and to implement a comprehensive BYOD policy that addresses the following aspects:

• The scope and purpose of the BYOD program, including the types of devices, data, and applications that are allowed or prohibited.
• The roles and responsibilities of the employer and the employees, including the ownership, control, and access rights of the devices and the data.
• The security measures and controls that are required to protect the devices and the data, such as encryption, passwords, remote wipe, antivirus software, firewalls, and VPNs.
• The privacy expectations and obligations of the employer and the employees, such as the notice, consent, and disclosure requirements, the limits on data collection and monitoring, the retention and deletion policies, and the rights of access and correction.
• The legal and regulatory compliance requirements that apply to the BYOD program, such as the FTC Act, the GLBA, the HIPAA, the COPPA, the CCPA, and the GDPR.
• The incident response and reporting procedures that are followed in the event of a data breach, loss, or theft of a device, or any other privacy or security issue.
• The training and education programs that are provided to the employees to raise awareness and understanding of the BYOD policy and the best practices.
• The enforcement and audit mechanisms that are used to ensure compliance and accountability of the BYOD policy, such as sanctions, penalties, reviews, and audits. References:
• IAPP CIPP/US Body of Knowledge, Section III.C.2
• IAPP CIPP/US Textbook, Chapter 3, pp. 113-115
• FTC Mobile Device Security

Access is the privacy concept that grants a consumer the right to view and correct errors on his or her credit report. The Fair Credit Reporting Act (FCRA) gives consumers the right to access their credit reports from the three nationwide credit reporting agencies (Equifax, Experian, and TransUnion) once every 12 months for free. Consumers also have the right to dispute any inaccurate or incomplete information in their credit reports and request that the credit reporting agencies investigate and correct the errors. The FCRA also requires the credit reporting agencies to provide consumers with a notice of their rights and a summary of the dispute process. References:

• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 2: Limits on Private-sector Collection and Use of Data, Section 2.2: Consumer Privacy, p. 38-39
• IAPP CIPP/US Body of Knowledge, Domain II: Limits on Private-sector Collection and Use of Data, Objective II.B: Identify the privacy requirements for consumer data, Subobjective II.B.1: Identify the consumer rights under the Fair Credit Reporting Act, p. 13
• IAPP CIPP/US Exam Blueprint, Domain II: Limits on Private-sector Collection and Use of Data, Objective II.B: Identify the privacy requirements for consumer data, Subobjective II.B.1: Identify the consumer rights under the Fair Credit Reporting Act, p. 4

The law that is not involved in the regulation of employee background checks is B. The Gramm-Leach-Bliley Act (GLBA). The GLBA is a federal law that regulates the privacy and security of financial information collected, used, or shared by financial institutions, such as banks, insurance companies, or securities firms. The GLBA does not apply to employee background checks, unless the employer is a financial institution that obtains financial information from a consumer reporting agency for employment purposes. In that case, the employer must comply with the GLBA’s notice and opt-out requirements, as well as the FCRA’s requirements for using consumer reports. References:

• [IAPP CIPP/US Study Guide], Chapter 4: Workplace Privacy, pp. 113-114.
• IAPP CIPP/US Body of Knowledge, Section IV: Workplace Privacy, Subsection A: Employee Privacy Expectations, Topic 3: Background Checks.
• IAPP CIPP/US Practice Questions, Question 150.

 According to the Gramm-Leach-Bliley Act (GLBA) and its implementing Regulation P, a financial institution may share consumer information with non-affiliated third parties for marketing purposes only after disclosing its information-sharing practices to customers and after giving them an opportunity to opt out of such sharing. The GLBA defines a customer as a consumer who has a continuing relationship with a financial institution that provides one or more financial products or services to be used primarily for personal, family, or household purposes. A consumer is an individual who obtains or has obtained a financial product or service from a financial institution that is to be used primarily for personal, family, or household purposes, or that individual’s legal representative. A non-affiliated third party is any person except a financial institution’s affiliate or a person employed jointly by a financial institution and a company that is not the financial institution’s affiliate. An affiliate is any company that controls, is controlled by, or is under common control with another company.

The GLBA requires that a financial institution provide a privacy notice to customers: (i) at the time of establishing the customer relationship; (ii) annually during the continuation of the customer relationship; and (iii) before disclosing any nonpublic personal information (NPI) about the customer to any non-affiliated third party, unless an exception applies. The privacy notice must describe the categories of NPI that the financial institution collects and discloses; the categories of affiliates and non-affiliated third parties to whom the financial institution discloses NPI; the categories of NPI disclosed to service providers and joint marketers; the policies and practices with respect to protecting the confidentiality and security of NPI; and the disclosures of NPI to which the customer has a right to opt out. The financial institution must also provide a reasonable means for the customer to opt out of the disclosure of NPI to non-affiliated third parties, such as a check-off box, a reply form, or a toll-free telephone number. The opt-out notice must be clear and conspicuous, and must state that the customer can opt out at any time. The opt-out notice must also explain how the customer can opt out, and the effect of opting out. The financial institution must honor the customer’s opt-out direction as soon as reasonably practicable after receiving it, and must not disclose any NPI to which the opt-out applies, unless an exception applies.

The GLBA provides several exceptions to the opt-out requirement, such as when the disclosure of NPI is necessary to effect, administer, or enforce a transaction requested or authorized by the customer; when the disclosure of NPI is required or permitted by law; when the disclosure of NPI is to a consumer reporting agency in accordance with the Fair Credit Reporting Act; or when the disclosure of NPI is to a person that performs marketing services on behalf of the financial institution or on behalf of the financial institution and another financial institution under a joint marketing agreement. A joint marketing agreement is a formal written contract between a financial institution and any other person under which the parties agree to offer, endorse, or sponsor a financial product or service. The joint marketing agreement must prohibit the other person from using or disclosing the NPI for any purpose other than offering, endorsing, or sponsoring the financial product or service covered by the agreement.

The GLBA also requires that a financial institution provide a privacy notice to consumers who are not customers before disclosing any NPI about the consumer to any non-affiliated third party, unless an exception applies. The financial institution does not need to provide an opt-out notice to consumers who are not customers, unless it has a customer relationship with them. However, if the financial institution establishes a customer relationship with a consumer who was previously not a customer, it must provide a privacy notice and an opt-out notice to the customer as described above.

References:

• Guide to the Gramm–Leach–Bliley Act
• GLBA or FCRA? Data Sharing Between Affiliates and Non-Affiliates
• Existing Privacy Laws Already Regulate Information Sharing
• Why Do Banks Share Your Financial Information and Are They Allowed To?
• [IAPP CIPP/US Certified Information Privacy Professional Study Guide], Chapter 5, pages 161-165.

Janice’s first draft of the privacy policy may be too restrictive and impractical for Fitness Coach, Inc. to follow, given the nature of its business and the expectations of its customers. By limiting the retention of personal information to one year and requiring written consent for any third-party sharing, the policy may create operational challenges and customer dissatisfaction. For example, customers may want to resume their fitness programs after a long hiatus and expect the company to have their previous records and preferences. Similarly, third-party contractors may need access to customer information to provide better services and tailor their classes. If the company fails to adhere to its own privacy policy, it may face legal consequences, reputational damage, and loss of trust from its customers. Therefore, the company should adopt a more realistic and flexible privacy policy that balances its business needs and its customers’ privacy rights. References:

• Privacy Policy for Health Coaches
• Privacy Policies for Online Coaches
• Privacy Policy - Coaching.com

According to the CAN-SPAM Act of 2003, a federal law that regulates commercial email messages, a commercial message sender must honor a recipient’s opt-out request within 10 business days. The sender must provide a clear and conspicuous way for the recipient to opt out of receiving future emails, such as a link or an email address. The sender must not charge a fee, require the recipient to provide any personal information, or make the recipient take any steps other than sending a reply email or visiting a single web page to opt out. The sender must also not sell, exchange, or transfer the email address of the recipient who has opted out, unless it is necessary to comply with the law or prevent fraud.

References:

• IAPP CIPP/US Body of Knowledge, Domain II: Limits on Private-sector Collection and Use of Data, Section B: Communications and Marketing
• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 2: Limits on Private-sector Collection and Use of Data, Section 2.2: Communications and Marketing
• Practice Exam - International Association of Privacy Professionals

• The Disposal Rule under the Fair and Accurate Credit Transactions Act (FACTA) is a federal regulation that requires any person or entity that maintains or possesses consumer information derived from consumer reports to dispose of such information in a secure and proper manner1.
• The Disposal Rule aims to protect consumers from identity theft and fraud by preventing unauthorized access to or use of their personal information1.
• The Disposal Rule is enforced by several federal agencies, depending on the type and sector of the entity that is subject to the rule1. These agencies include:
• The Department of Health and Human Services (HHS) is NOT one of the federal agencies that enforces the Disposal Rule under FACTA. HHS has authority over health information privacy and security under the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH), but not under FACTA.

References: 1: Disposing of Consumer Report Information? Rule Tells How 2: FTC Enforcement 3: CFPB Enforcement 4: OCC Enforcement 5: FDIC Enforcement : [FRB Enforcement] : [NCUA Enforcement] : [SEC Enforcement] : [CFTC Enforcement] : [HHS Enforcement]

The HIPAA Security Rule requires covered entities and their business associates to implement three types of safeguards to protect the confidentiality, integrity, and availability of electronic protected health information (ePHI): administrative, physical, and technical1. Security safeguards is not a separate category of safeguards, but rather a general term that encompasses all three types. Therefore, it is not a correct answer to the question.

• Administrative safeguards are the policies and procedures that govern the conduct of the workforce and the security measures put in place to protect ePHI. They include risk analysis and management, training, contingency planning, incident response, and evaluation12.
• Physical safeguards are the locks, doors, cameras, and other physical measures that prevent unauthorized access to ePHI. They include workstation and device security, locks and keys, and disposal of media12.
• Technical safeguards are the software and hardware tools that protect ePHI from unauthorized access, alteration, or destruction. They include access control, encryption, audit controls, integrity controls, and transmission security12.

In the scenario, HealthCo’s actions have potentially violated all three types of safeguards. For example:

• HealthCo did not perform due diligence on CloudHealth before entering the contract, and has not conducted audits of CloudHealth’s security measures. This could be a breach of the administrative safeguard of risk analysis and management12.
• HealthCo discovers that CloudHealth has not encrypted the PHI in accordance with the terms of its contract. This could be a breach of the technical safeguard of encryption12.
• HealthCo provides its investigative report of the breach and a copy of the PHI of the individuals affected to law enforcement. This could be a breach of the physical safeguard of disposal of media, if HealthCo did not ensure that the media was properly erased or destroyed after the transfer12.

References: 1: Summary of the HIPAA Security Rule, HHS.gov. 2: What is the HIPAA Security Rule? Safeguards … - Secureframe, Secureframe.com.

The Federal Trade Commission (FTC) issued its 2012 report, “Protecting Consumer Privacy in an Era of Rapid Change: Recommendations for Businesses and Policymakers”1, which outlined a framework for privacy protection based on three main principles: privacy by design, simplified consumer choice, and greater transparency. The report also identified five priority areas for the FTC’s privacy enforcement and policy efforts, which were:

• Data brokers
• Large platform providers
• Mobile
• Promoting enforceable self-regulatory codes
• International data transfers

Do Not Track was not one of the five priority areas, but rather a specific mechanism for implementing the principle of simplified consumer choice. The report endorsed the development of a Do Not Track system that would allow consumers to opt out of online behavioral advertising across websites and platforms1. The report also noted the progress made by various stakeholders, such as the World Wide Web Consortium (W3C), the Digital Advertising Alliance (DAA), and browser companies, in advancing the Do Not Track initiative1. References: 1: Federal Trade Commission, Protecting Consumer Privacy in an Era of Rapid Change: Recommendations for Businesses and Policymakers (March 2012), available at 1.

The Family and Medical Leave Act (FMLA) is a federal law that provides eligible employees with up to 12 weeks of unpaid, job-protected leave per year for certain family and medical reasons, such as the birth or adoption of a child,the serious health condition of the employee or a family member, or a qualifying exigency arising from the employee’s spouse, child, or parent being on covered active duty or call to covered active duty status in the Armed Forces. The FMLA also provides eligible employees with up to 26 weeks of unpaid, job-protected leave per year to care for a covered service member with a serious injury or illness if the employee is the spouse, child, parent, or next of kin of the service member. The FMLA applies to all public agencies, including state, local, and federal employers, and local education agencies (schools), and to private sector employers who employ 50 or more employees for at least 20 workweeks in the current or preceding calendar year.

The FMLA often requires employers to collect medical information from employees who request FMLA leave or from their health care providers to certify the need for leave, the duration of leave, and the employee’s ability to return to work. The FMLA regulations specify the type and amount of information that employers may request and require for different types of FMLA leave, such as:

• Basic medical facts, such as the diagnosis, symptoms, hospitalization, doctor visits, whether medication has been prescribed, and any referrals for evaluation or treatment, for the employee’s own serious health condition or that of a family member.
• Information on the medical necessity of intermittent leave or reduced schedule leave and the expected frequency and duration of such leave, for the employee’s own serious health condition or that of a family member, or for planned medical treatment.
• A statement of the facts regarding the qualifying exigency, such as the type of military duty, the dates of the covered active duty, and the contact information of the military member, for leave due to a qualifying exigency arising from the employee’s spouse, child, or parent being on covered active duty or call to covered active duty status in the Armed Forces.
• Information on the medical condition, treatment, and recovery of the covered service member, such as the date of injury or onset of illness, the current medical status, the prognosis, and the estimated time of treatment, for leave to care for a covered service member with a serious injury or illness.

The FMLA also imposes certain obligations on employers to protect the privacy and security of the medical information they collect from employees or their health care providers. For example, employers must:

• Maintain records and documents relating to medical certifications, recertifications, or medical histories of employees or employees’ family members as confidential medical records in separate files/records from the usual personnel files, and if the Americans with Disabilities Act (ADA) applies, such records must be maintained in conformance with ADA confidentiality requirements.
• Ensure that any electronic systems used to maintain such records meet the confidentiality requirements of the FMLA and the ADA, and that only authorized persons have access to such records.
• Limit the disclosure of such records to supervisors and managers who need to know about an employee’s FMLA leave, first aid and safety personnel when an employee’s medical condition might require emergency treatment, and government officials investigating compliance with the FMLA.
• Comply with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule when requesting medical information from an employee’s health care provider, such as obtaining a valid authorization from the employee or using a HIPAA-compliant certification form.
• Refrain from requesting more information than allowed by the FMLA regulations, such as asking for an employee’s complete medical records or information unrelated to the FMLA leave request.
• Respect the employee’s right to revoke a medical authorization or challenge a medical certification, and follow the procedures for resolving disputes over the validity or sufficiency of such documents.

References:

• The Family and Medical Leave Act (FMLA)
• FMLA Employee Guide
• FMLA Employer Guide
• FMLA Regulations
• FMLA Forms

The FCRA requires that an employer who takes an adverse action against an applicant or employee based on information in a consumer report must provide a notice of the adverse action to the individual. The notice must include the name, address, and phone number of the CRA that supplied the report; astatement that the CRA did not make the decision and cannot explain why the adverse action was taken; a notice of the individual’s right to dispute the accuracy or completeness of the information in the report; and a notice of the individual’s right to obtain a free copy of the report from the CRA within 60 days12. References:

• CIPP/US Practice Questions (Sample Questions), Question 141, Answer A, Explanation A.
• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 4, Section 4.2, p. 101-102.
• Fair Credit Reporting Act (FCRA), Section 615, Subsection (a).

The Department of Commerce (DOC) plays a role in privacy policy by promoting the development and adoption of voluntary codes of conduct, standards, and best practices for the private sector, as well as facilitating cross-border data transfers through mechanisms such as the EU-U.S. Privacy Shield and the APEC Cross-Border Privacy Rules. However, the DOC does not have regulatory authority to enforce privacy laws or impose sanctions for privacy violations. The other agencies listed have some degree of regulatory authority over privacy issues within their respective domains. For example, the Office of the Comptroller of the Currency (OCC) supervises national banks and federal savings associations and enforces the GLBA privacy and security rules for these institutions. The Federal Communications Commission (FCC) regulates interstate and international communications and enforces the privacy and security rules for telecommunications carriers, broadband providers, and voice over internet protocol (VoIP) services. The Department of Transportation (DOT) oversees the transportation sector and enforces the privacy and security rules for airlines, travel agents, and other covered entities under the Aviation and Transportation Security Act (ATSA). References:

• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 1: Introduction to the U.S. Privacy Environment, Section 1.3: Federal Agencies with a Role in Privacy, p. 18-19
• IAPP CIPP/US Body of Knowledge, Domain I: Introduction to the U.S. Privacy Environment, Objective I.B: Identify the major federal agencies with a role in privacy, Subobjective I.B.4: Identify the role of the Department of Commerce, p. 7
• IAPP CIPP/US Exam Blueprint, Domain I: Introduction to the U.S. Privacy Environment, Objective I.B: Identify the major federal agencies with a role in privacy, Subobjective I.B.4: Identify the role of the Department of Commerce, p. 3

The UK company can ensure an adequate level of data protection for the restricted data transfer to the US parent company by using the EU Standard Contractual Clauses (SCCs), which are contractual terms that provide safeguards for personal data transferred from the UK to third countries. The UK GDPR recognizes the validity of the EU SCCs adopted before the end of the Brexit transition period, and allows the UK Information Commissioner’s Office (ICO) to issue new SCCs in the future. The other options are not correct because:

• A. Signing up to an approved code of conduct under the UK GDPR is not sufficient to ensure an adequate level of data protection for restricted transfers, as it is not a transfer mechanism on its own. The UK company would still need to use another appropriate safeguard, such as SCCs or Binding Corporate Rules (BCRs), to transfer personal data to the US parent company.
• C. Submitting a new application for the UK BCRs is not necessary, as the UK GDPR recognizes the existing authorized EU BCRs as valid for restricted transfers from the UK. The UK company can continue to rely on its EU BCRs, as long as they are updated to reflect the UK GDPR requirements and the role of the ICO as the competent supervisory authority.
• D. Allowing each employee the option to opt-out to the restricted transfer is not a valid transfer mechanism under the UK GDPR, as it does not provide adequate safeguards for the personal data of the employees. The UK company would need to obtain the explicit consent of each employee for the restricted transfer, which must be freely given, specific, informed, and unambiguous. References:
• UK GDPR, Chapter V, Article 46
• UK GDPR, Chapter V, Article 47
• UK GDPR, Chapter V, Article 49
• ICO guidance on international transfers
• IAPP CIPP/US Study Guide, Chapter 10, Section 10.3.2

The best way for Otto to minimize the privacy risks involved in using a cloud provider for the HR data is to ensure that the cloud provider abides by the contractual requirements by conducting an on-site audit. This would allow Otto to verify that the cloud provider has implemented adequate security measures, such as encryption, access controls, and backup systems, to protect the HR data from unauthorized access, use, or disclosure. It would also allow Otto to check that the cloud provider is complying with the applicable privacy laws and regulations, such as the CCPA, the APEC Privacy Framework, and the breach notification requirements. By conducting an on-site audit, Otto can identify any gaps or weaknesses in the cloud provider’s privacy practices and address them promptly. This would also demonstrate due diligence and accountability on the part of Filtration Station, which could mitigate the legal and reputational consequences of a data breach. References:

• [IAPP CIPP/US Study Guide], Chapter 3: Data Assessments, pp. 77-78.
• IAPP CIPP/US Body of Knowledge, Section III: Government and Court Access to Private-sector Information, Subsection B: Cross-Border Data Transfer, Topic 2: APEC Privacy Framework.
• IAPP CIPP/US Practice Questions, Question 125.

Federal anti-discrimination laws, such as Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, and the Americans with Disabilities Act of 1990, prohibit employers from discriminating against employees or applicants based on certain protected characteristics, such as race, color, religion, sex, national origin, age, disability, and genetic information. These laws also limit the types of information that employers can collect, use, disclose, or retain about employees or applicants,in order to prevent discrimination or invasion of privacy. For example, employers cannot ask about an applicant’s medical history, disability status, genetic information, or religious beliefs, unless they are relevant to the job or a bona fide occupational qualification. Employers also cannot use such information to make adverse employment decisions, such as hiring, firing, promotion, or compensation, unless they are justified by a legitimate business necessity or a reasonable accommodation. Employers must also safeguard the confidentiality of such information and dispose of it properly when it is no longer needed. References:

• Federal Laws Prohibiting Job Discrimination Questions And Answers
• Laws Enforced by EEOC
• Employment and Anti-Discrimination Laws in the Workplace
• Protections Against Discrimination and Other Prohibited Practices
• 3. Who is protected from employment discrimination?

The scenario suggests that the company lacked adequate rules about access to customer information, which increased the risk of unauthorized access and data breach. Implementing a comprehensive policy for accessing customer information would have helped the company to limit the access to only those who need it for legitimate purposes, and to protect the confidentiality, integrity, and availability of the data. This is also one of the recommendations that Roberta made in her report. References:

• CIPP/US Practice Questions (Sample Questions), Question 116, Answer A, Explanation A.
• IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 5, Section 5.2, p. 143.

 The Virginia Consumer Data Protection Act (VCDPA) is a state law that provides comprehensive privacy rights and obligations for consumers and businesses in Virginia. The VCDPA applies to any entity that conducts business in Virginia or produces products or services that are targeted to residents of Virginia and that either: (a) controls or processes personal data of at least 100,000 consumers; or (b) controls or processes personal data of at least 25,000 consumers and derives over 50% of gross revenue from the sale of personal data. However, the VCDPA also provides several exemptions for certain types of entities and data, including an entity exemption for financial institutions or data subject to the Gramm-Leach-Bliley Act (GLBA). This means that organizations that are regulated by the GLBA are not subject to the VCDPA, regardless of the type or source of data they collect or process. The GLBA is a federal law that regulates the collection, use, and disclosure of personal financial information by financial institutions and their affiliates. The GLBA applies to any business that is significantly engaged in financial activities, such as banks, credit unions, securities firms, insurance companies, and certain fintech companies. The GLBA requires financial institutions to provide notice and choice to consumers about their privacy practices, to safeguard the security and confidentiality of consumer information, and to limit the sharing of consumer information with third parties. The GLBA also preempts state laws only to the extent that they are inconsistent with the GLBA, unless the state law provides greater protection to consumers.

The other state laws listed in the question do not have an entity exemption for organizations subject to the GLBA, but they may have partial or data exemptions for certain types of information that are regulated by the GLBA. For example, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) are state laws that provide comprehensive privacy rights and obligations for consumers and businesses in California. The CCPA and the CPRA apply to any business that collects or sells the personal information of California residents and that meets one or more of the following thresholds: (a) has annual gross revenues in excess of $25 million; (b) alone or in combination, annually buys, receives for the business’s commercial purposes, sells, or shares for commercial purposes, the personal information of 50,000 or more consumers, households, or devices; or © derives 50% or more of its annual revenues from selling consumers’ personal information. However, the CCPA and the CPRA also provide several exemptions for certain types of entities and data, including a data exemption for personal information collected, processed, sold, or disclosed pursuant to the GLBA, if it is in conflict with the GLBA. This means that information that is subject to the GLBA is exempt from the privacy requirements of the CCPA and the CPRA, but not from the data breach liability provisions. The CCPA and the CPRA do not exempt financial institutions or other entities that are regulated by the GLBA from their scope, unless they only collect or process information that is subject to the GLBA.

The Nevada Privacy Law is a state law that provides privacy rights and obligations for consumers and operators of websites or online services in Nevada. The Nevada Privacy Law applies to any person who owns or operates an Internet website or online service for commercial purposes that collects and maintains covered information from consumers who reside in Nevada and use or visit the Internet website or online service. Covered information includes any one or more of the following items of personally identifiable information about a consumer collected by an operator through an Internet website or online service and maintained by the operator in an accessible form: (a) a first and last name; (b) a home or other physical address which includes the name of a street and the name of a city or town; © an electronic mail address; (d) a telephone number; (e) a social security number; (f) an identifier that allows a specific person to be contacted either physically or online; or (g) any other information concerning a person collected from the person through the Internet website or online service of the operator and maintained by the operator in combination with an identifier in a form that makes the information personally identifiable. However, the Nevada Privacy Law also provides several exemptions for certain types of entities and data, including a data exemption for any data that is subject to the GLBA. This means that information that is regulated by the GLBA is exempt from the Nevada Privacy Law, regardless of the type or source of data. The Nevada Privacy Law does not exempt financial institutions or other entities that are subject to the GLBA from its scope, unless they only collect or process information that is subject to the GLBA. References:

• VCDPA, Section 59.1-572 (A) (1)
• GLBA, 15 U.S.C. § 6801 et seq.
• CCPA, Section 1798.145 (e)
• CPRA, Section 1798.121 ©
• Nevada Privacy Law, Section 603A.340 (1) (a)

 The European approach to privacy is based on the recognition of privacy as a fundamental human right that requires strong legal protection and oversight. The EU has adopted comprehensive and binding privacy laws, such as the General Data Protection Regulation (GDPR) and the ePrivacy Directive, that apply to all sectors and activities involving personal data. The EU also has independent data protection authorities (DPAs) that monitor and enforce compliance with the privacy laws, and a European Data Protection Board (EDPB)that issues guidance and opinions on privacy matters. The EU also requires adequate levels of privacy protection for personal data transferred to third countries or international organizations.

In contrast, the U.S. approach to privacy is based on a sectoral and self-regulatory model that relies on a combination of federal and state laws, industry codes of conduct, consumer education, and market forces. The U.S. does not have a single, comprehensive, and enforceable federal privacy law that covers all sectors and activities involving personal data. Instead, the U.S. has a patchwork of federal and state laws that address specific issues or sectors, such as health, financial, children’s, and electronic communications privacy. The U.S. also has various federal and state agencies that share jurisdiction over privacy matters, such as the Federal Trade Commission (FTC), the Federal Communications Commission (FCC), and the Department of Health and Human Services (HHS). The U.S. also relies on self-regulation by industries that develop and adhere to voluntary codes of conduct, standards, and best practices for privacy. The U.S. also allows personal data to be transferred to third countries or international organizations without requiring adequate levels of privacy protection, as long as the data subjects have given their consent or the transfer is covered by a mechanism such as the Privacy Shield or the Standard Contractual Clauses.

Some supporters of the European approach to privacy are skeptical about self-regulation of privacy practices because they believe that self-regulation is not effective, consistent, or accountable enough to protect the rights and interests of data subjects. They argue that self-regulation may not provide sufficient incentives or sanctions for industries to comply with privacy rules, or to adopt privacy-enhancing technologies and practices. They also contend that self-regulation may not reflect the views and expectations of data subjects, or address the emerging and complex privacy challenges posed by new technologies and business models. They also question the transparency and legitimacy of self-regulation, and the ability of data subjects to exercise their rights and seek redress for privacy violations. References:

• IAPP CIPP/US Study Guide, Chapter 1: Introduction to the U.S. Privacy Environment, pp. 9-10, 16-17
• IAPP website, CIPP/US Certification
• NICCS website, Certified Information Privacy Professional/United States (CIPP/US) Training

Section 5 of the Federal Trade Commission Act (FTC Act) prohibits “unfair or deceptive acts or practices in or affecting commerce.”1 This prohibition applies to all persons engaged in commerce, including banks, but also exempts some entities, such as nonprofit organizations and common carriers, from FTC jurisdiction.2 Therefore, among the four options, only an online merchant’s free shipping offer would be subject to the requirements of Section 5, as it involves a commercial activity thatcould potentially mislead or harm consumers. For example, if the online merchant fails to disclose the terms and conditions of the offer, or charges hidden fees, or delivers the products late or damaged, it could violate Section 5 by engaging in a deceptive practice.3 References: 1: Section 5 | Federal Trade Commission 2: Federal Trade Commission Act Section 5: Unfair or Deceptive Acts or Practices, page 13: IAPP CIPP/US Certified Information Privacy Professional Study Guide, page 23.

Patrick should first ensure that inspecting GPS geolocation data from Jane’s corporate mobile phone is permitted under Jane’s employment contract or the company’s employee privacy policy. This is because Jane has a reasonable expectation of privacy in her location information, even if she uses a corporate-owned device for business purposes. The Fourth Amendment protects individuals from unreasonable searches and seizures by the government, and the Electronic Communications Privacy Act (ECPA) prohibits unauthorized interception or access to electronic communications by private parties. Therefore, Patrick cannot inspect Jane’s GPS data without a valid legal basis, such as consent, contract, or court order. Obtaining prior consent from Jane pursuant to the Telephone Consumer Protection Act (A) is not relevant, as this law regulates unsolicited calls and text messages, not location tracking. Revising emerging workplace privacy best practices with a reputable advocacy organization (B) is not sufficient, as Patrick still needs to comply with the existing legal obligations and contractual terms. Obtaining a subpoena from law enforcement, or a court order, directing Jones Labs to collect the GPS geolocation data © is not necessary, as Patrick is not acting on behalf of the government or in response to a legal request. However, if Patrick does obtain such a legal order, he should also comply with it and notify Jane of the disclosure, unless prohibited by law. References:

• IAPP CIPP/US Study Guide, Chapter 4, Section 4.1.2, p. 115-116
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.2.1, p. 118-119
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.2.2, p. 120-121
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.2.3, p. 122-123
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.1, p. 124-125
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.2, p. 126-127
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.3, p. 128-129
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.4, p. 130-131
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.5, p. 132-133
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.6, p. 134-135
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.7, p. 136-137
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.8, p. 138-139
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.9, p. 140-141
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.10, p. 142-143
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.11, p. 144-145
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.12, p. 146-147
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.13, p. 148-149
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.14, p. 150-151
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.15, p. 152-153
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.16, p. 154-155
• IAPP CIPP/US Study Guide, Chapter 4, Section 4.3.17, p. 156-157

 The Driver’s Privacy Protection Act (DPPA) is a federal law that regulates the disclosure of personal information obtained by state departments of motor vehicles (DMVs). The DPPA prohibits DMVs and other entities that receive such information from DMVs from disclosing it to anyone without the express consent of the individual to whom the information pertains, unless the disclosure falls under one of the 14 exceptions listed in the statute.

Some of the exceptions that allow disclosure of personal information from DMV records without consent are:

• For use by any government agency, including any court or law enforcement agency, in carrying out its functions, or any private person or entity acting on behalf of a government agency in carrying out its functions.
• For use in connection with matters of motor vehicle or driver safety and theft; motor vehicle emissions; motor vehicle product alterations, recalls, or advisories; performance monitoring of motor vehicles, motor vehicle parts and dealers; motor vehicle market research activities, including survey research; and removal of non-owner records from the original owner records of motor vehicle manufacturers.
• For use in the normal course of business by a legitimate business or its agents, employees, or contractors, but only to verify the accuracy of personal information submitted by the individual to the business or its agents, employees, or contractors; and if such information as so submitted is not correct or is no longer correct, to obtain the correct information, but only for the purposes of preventing fraud by, pursuing legal remedies against, or recovering on a debt or security interest against, the individual.
• For use in connection with any civil, criminal, administrative, or arbitral proceeding in any federal, state, or local court or agency or before any self-regulatory body, including the service of process, investigation in anticipation of litigation, and the execution or enforcement of judgments and orders, or pursuant to an order of a federal, state, or local court.
• For use in research activities, and for use in producing statistical reports, so long as the personal information is not published, redisclosed, or used to contact individuals.
• For use by any insurer or insurance support organization, or by a self-insured entity, or its agents, employees, or contractors, in connection with claims investigation activities, antifraud activities, rating or underwriting.
• For use in providing notice to the owners of towed or impounded vehicles.
• For use by any licensed private investigative agency or licensed security service for any purpose permitted under this subsection.
• For use by an employer or its agent or insurer to obtain or verify information relating to a holder of a commercial driver’s license that is required under chapter 313 of title 49.
• For use in connection with the operation of private toll transportation facilities.
• For any other use specifically authorized under the law of the state that holds the record, if such use is related to the operation of a motor vehicle or public safety.

None of the exceptions above apply to the use of personal information from DMV records by marketers wishing to distribute bulk materials. Therefore, such use would require the consent of the individual to whom the information pertains, according to the DPPA. Hence, option D is the correct answer.

Option A is incorrect, as law enforcement agencies performing investigations are exempt from the consent requirement under the first exception.

Option B is incorrect, as insurance companies needing to investigate claims are exempt from the consent requirement under the sixth exception.

Option C is incorrect, as attorneys gathering information related to lawsuits are exempt from the consent requirement under the fourth exception.

References:

• [IAPP CIPP/US Study Guide], Chapter 8: Federal Privacy Laws, pp. 181-182.
• CIPP/US Practice Questions (Sample Questions), Question 31.

Based on the incident, the FTC’s enforcement actions against the marketer would most likely include the violation of collecting information from a childunder the age of thirteen without obtaining verifiable parental consent, as required by the Children’s Online Privacy Protection Act (COPPA) Rule. The COPPA Rule applies to operators of commercial websites and online services (including mobile apps) that collect, use, or disclose personal information from children under 13, and operators of general audience websites or online services that have actual knowledge that they are collecting, using, or disclosing personal information from children under 13. The COPPA Rule also applies to websites or online services that are directed to children under 13 and that collect personal information from users of any age. The COPPA Rule defines personal information to include full name, address, phone number, email address, date of birth, and other identifiers that permit the physical or online contacting of a specific individual. The COPPA Rule requires operators to post a clear and comprehensive online privacy policy describing their information practices for personal information collected online from children; provide direct notice to parents and obtain verifiable parental consent, with limited exceptions, before collecting personal information online from children; give parents the choice of consenting to the operator’s collection and internal use of a child’s information, but prohibiting the operator from disclosing that information to third parties (unless disclosure is integral to the site or service, in which case, this must be made clear to parents); provide parents access to their child’s personal information to review and/or have the information deleted; give parents the opportunity to prevent further use or online collection of a child’s personal information; maintain the confidentiality, security, and integrity of information they collect from children, including by taking reasonable steps to release such information only to parties capable of maintaining its confidentiality and security; and retain personal information collected online from a child for only as long as is necessary to fulfill the purpose for which it was collected and delete the information using reasonable measures to protect against its unauthorized access or use. The FTC has the authority to seek civil penalties and injunctive relief for violations of the COPPA Rule. The FTC has brought numerous enforcement actions against operators for violating the COPPA Rule, resulting in millions of dollars in penalties and orders to delete illegally collected data. References:

• Children’s Privacy | Federal Trade Commission
• Kids’ Privacy (COPPA) | Federal Trade Commission
• FTC Is Escalating Scrutiny of Dark Patterns, Children’s Privacy
• FTC to Crack Down on Companies that Illegally Surveil Children Learning Online
• FTC Takes Action Against Company for Collecting Children’s Personal Information Without Parental Permission
• [IAPP CIPP/US Certified Information Privacy Professional Study Guide], Chapter 5, pages 165-168.

The federal act that does NOT contain provisions for preempting stricter state laws is the Telemarketing Consumer Protection and Fraud Prevention Act1. This act authorizes the Federal Trade Commission (FTC) to establish and enforce rules for telemarketing practices, such as the Do Not Call Registry, the prohibition of robocalls, and the disclosure of material information2. However, the act also explicitly states that it does not "annul, alter, or affect, or exempt any person subject to the provisions of this section from complying with, the laws of any State with respect to telemarketing practices, except to the extent that those laws are inconsistent with any provision of this section, and then only to the extent of the inconsistency"1. This means that states can enact and enforce their own laws regarding telemarketing, as long as they are not less protective than the federal law. In contrast, the other three acts listed in the question do contain preemption clauses that limit or override the authority of states to regulate certain aspects of electronic communications, online privacy, and credit transactions345. References: 1: Telemarketing Consumer Protection and Fraud Prevention Act2: Telemarketing Sales Rule | Federal Trade Commission3: CAN-SPAM Act: A Compliance Guide for Business4: Children’s Online Privacy Protection Rule (“COPPA”) | Federal Trade Commission5: Fair and Accurate Credit Transactions Act of 2003 - Wikipedia : IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 5: Federal Trade Commission and Consumer Privacy, p. 144-145, 149-150, 154-155

A consent decree is a settlement agreement between the FTC and a company that has engaged in unfair or deceptive privacy practices. A consent decreetypically requires the company to stop the unlawful conduct, implement remedial measures, pay a civil penalty, and submit to ongoing monitoring and reporting. A consent decree benefits both parties involved because it spares the expense of going to trial, which can be costly, time-consuming, and uncertain. A consent decree also allows the parties to negotiate the terms of the settlement, rather than having a court impose a judgment. A consent decree does not admit liability or wrongdoing by the company, but it has the force of law and can be enforced by the FTC or the courts if the company violates its terms. References:

• IAPP CIPP/US Body of Knowledge, Section I.A.1.a
• IAPP CIPP/US Textbook, Chapter 1, pp. 10-11
• FTC Consent Decrees

 Under state breach notification laws, personal information is typically defined as an individual’s first name or first initial and last name plus one or more other data elements, such as Social Security number, state identification number, account number, medical information, etc. However, first and last name alone are not usually considered personal information, unless they are combined with other data elements that could identify the individual or compromise their security or privacy. Therefore, option B is the correct answer, as it is not typically included in the definition of personal information under state breach notification laws. References: https://www.ncsl.org/technology-and-communication/security-breach-notification-laws https://iapp.org/resources/article/state-data-breach-notification-chart/

 According to the IAPP CIPP/US Study Guide, more than half of U.S. states require telemarketers to register with the state before conducting business within the state. This registration requirement may involve paying a fee, posting a bond, or providing information about the telemarketer’s identity, location, and business practices. The purpose of this requirement is to protect consumers from fraudulent or deceptive telemarketing calls and to facilitate the enforcement of state laws and regulations. The other options are not required by most states, although some states may have additional rules or guidelines for telemarketers regarding identification, consent, or contracts. References:

• IAPP CIPP/US Study Guide, Chapter 7: Marketing and Advertising
• State Telemarketing Registration Requirements

The strongest example of excessive monitoring by the employer is C. An employer who installs video monitors in physical locations, such as a changing room, to reduce the risk of sexual harassment. This would be considered an unreasonable invasion of employees’ privacy, as it would violate their legitimate expectation of privacy in a place where they change their clothes. Such monitoring would also likely violate the Electronic Communications Privacy Act (ECPA), which prohibits the interception of oral communications without consent or authorization. Moreover, such monitoring would not be justified by a legitimate business interest, as there are less intrusive ways to prevent or address sexual harassment, such as policies, training, and reporting mechanisms. References:

• [IAPP CIPP/US Study Guide], Chapter 4: Workplace Privacy, pp. 109-110.
• IAPP CIPP/US Body of Knowledge, Section IV: Workplace Privacy, Subsection A: Employee Privacy Expectations, Topic 1: Employee Monitoring.
• IAPP CIPP/US Practice Questions, Question 134.

The CCPA grants California residents the right to request that a business delete, disclose, or stop selling their personal information, but it does not grant them the right to request that a business correct their personal information. However, the CPRA, which will amend and expand the CCPA in 2023, will grant California residents the right to request that a business correct inaccurate personal information. References: CCPA, CPRA, IAPP CIPP/US Study Guide (p. 62)