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Score Higher on Verified ITIL | ITIL Foundation (V4) Exam Questions with Answers

Are you ready to take the ITIL Foundation (V4)? To learn ITIL exam questions, smart security solutions, and move IT forward, you need the Exin ITIL Certification. Whether you're making security rules for the whole company or working on hard problems, Exin makes sure you're ready for anything. Crack4sure offers study materials and practice problems covering the exam syllabus for Exin Courses, including ITIL Foundation (V4). Check for daily deals to get products that can help you pass.

ITIL PDF

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  • Questions: 503 Q&A's With Detailed Explanation
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  • Based on Real Exams Scenarios

ITIL PDF + Testing Engine

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  • Exam Name: ITIL Foundation (V4)
  • Last Update: 02-Jan-2026
  • Questions and Answers: 503
  • Single Choice: 503 Q&A's

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Questions came word by
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ITIL Questions and Answers

Question # 1

A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?

A.

Incident management

B.

Service Request management

C.

Change enablement

D.

Service request management

Question # 2

Which term is used to describe removing something that could have an effect on a service?

A.

A change

B.

An incident

C.

An IT asset

D.

A problem

Question # 3

Which service value chain activity deals with the purchase of new products?

A.

Engage

B.

Obtain/build

C.

Plan

D.

Improve

View More ITIL Questions

Exin ITIL Exam Questions And Answers: Unleash Your IT Service Management Potential

Ready to propel your career in IT service management? The Exin ITIL certification exam answers equips you with the knowledge and skills to excel in this critical field. Here's your comprehensive guide, packed with details, benefits, and how Crack4Sure empowers you to ace the exam.

Exam Overview:

  • Levels: Foundation, Intermediate, Expert, Master
  • Target Audience: IT professionals, service desk analysts, consultants, managers
  • Prerequisites: Varies by level (Foundation requires no prior knowledge)
  • Exam Cost: Varies by level and region (typically €250-€500)

Exam Structure:

  • Multiple-choice questions: All levels
  • Duration: Varies by level (Foundation: 75 minutes, others: 90 minutes)
  • Passing Score: 65%

Course Details:

Foundation:

  • Target Audience: Beginners in IT service management
  • Key Topics: ITIL service lifecycle, processes, functions, roles, benefits

Intermediate:

  • Target Audience: Professionals with basic ITIL knowledge
  • Key Topics: Service strategy, design, transition, operation, continual service improvement (CSI)

Expert:

  • Target Audience: Experienced professionals seeking advanced knowledge
  • Key Topics: Specialization in specific service management domains (e.g., service strategy, design)

Master:

  • Target Audience: Highly experienced professionals seeking strategic understanding
  • Key Topics: Strategic service management, governance, leadership

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Exin ITIL Certification Benefits and Job Opportunities:

  • Salary Increase: Studies show an average 10-20% salary increase for certified professionals.
  • Career Advancement: Qualify for higher-level positions in IT service management.
  • Global Recognition: Gain a globally recognized and respected credential.

Average Salary (USD) with Exin ITIL Certification:

Job Title

Without

With

Salary Increase

Service Desk Analyst

$50,000 - $60,000

$55,000 - $65,000

10%

IT Service Management Specialist

$65,000 - $75,000

$70,000 - $80,000

8%

IT Service Manager

$80,000 - $90,000

$88,000 - $98,000

10%

IT Director

$100,000 - $110,000

$110,000 - $125,000

15%



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