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Are you ready to take the Certified Implementation Specialist - IT Service Management? To learn CIS-ITSM exam questions, smart security solutions, and move IT forward, you need the ServiceNow CIS-ITSM Certification. Whether you're making security rules for the whole company or working on hard problems, ServiceNow makes sure you're ready for anything. Crack4sure offers study materials and practice problems covering the exam syllabus for ServiceNow Courses, including Certified Implementation Specialist - IT Service Management. Check for daily deals to get products that can help you pass.

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  • Questions: 170 Q&A's With Detailed Explanation
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  • Exam Name: Certified Implementation Specialist - IT Service Management
  • Last Update: 05-Dec-2025
  • Questions and Answers: 170
  • Single Choice: 131 Q&A's
  • Multiple Choice: 39 Q&A's

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CIS-ITSM Questions and Answers

Question # 1

You have just upgraded your instance and have not migrated to multimodal change.

Using the default settings, when you click on Change > Create new, what page displays?

A.

Change Interceptor

B.

Change Form

C.

Change Landing Page

D.

Change Overview

Question # 2

Your customer has an external system, which is used to perform changes. Your customer wants to capture these changes in your instance for reporting and CMDB maintenance purposes. What baseline Change Model supports this scenario?

A.

Automated Changes

B.

Cloud Infrastructure

C.

Unauthorized Changes

D.

Change Registration

E.

Retroactive Changes

Question # 3

When building out a service catalog categorizing items helps users navigate and search in the catalog. Which roles would allow you to create and maintain categories?

Choose 3 answers

A.

catalog_manager

B.

itil_admin

C.

catalog_builder_editor

D.

catalog_editor

E.

catalog_admin

View More CIS-ITSM Questions

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CIS-ITSM Testimonials

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