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  • Questions: 228 Q&A's With Detailed Explanation
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  • Exam Name: QMS ISO 9001:2015 Lead Auditor Exam
  • Last Update: 14-Oct-2025
  • Questions and Answers: 228
  • Single Choice: 122 Q&A's
  • Multiple Choice: 67 Q&A's
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ISO-9001-Lead-Auditor Questions and Answers

Question # 1

Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. You find that 80% of complaints originate from five shops in the same region. Most of these complaints relate to damage to customer laundry. The Quality Manager tells you that those are the oldest shops in the organization. The cleaning equipment needs replacing, but the organization cannot afford it now. Complaining customers are offered a financial incentive to close the complaint.

On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.

Select the one option which correctly describes the non-conformity to be raised against ISO 9001.

A.

10.1 - The organization fails to enhance customer satisfaction.

B.

7.2 - Staff were not competent to handle customers' laundry.

C.

8.5.1.d - The organization does not have suitable infrastructure for five shops.

D.

8.5.1.h - Laundry returned to customers with defects.

E.

8.5.3 - Customers were not advised of damage to their property.

F.

8.5.5.d - The organization failed to advise its customers of the potential for damage.

Question # 2

The ISO 9001 clause 5.1.1 states top management shall demonstrate leadership and commitment with respect to the quality management system.

In the context of the ISO 9001 management system certification, select the one correct description of top management's responsibilities.

A.

Depending on the size, complexity and business context, some of the 5.1.1 requirements can be excluded.

B.

Top management needs only to comply with 50% of the 5.1.1 requirements.

C.

Top management shall ensure that all requirements are fulfilled.

D.

Depending on the organization's available resources, top management can comply with one or more of the 5.1.1 requirements.

Question # 3

The following are stages of an audit, put them in the order they would be conducted.

ISO-9001-Lead-Auditor question answer

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PECB ISO-9001-Lead-Auditor Exam Dumps FAQs

The PECB Certified ISO 9001 Lead Auditor validates your competence to plan, conduct, and close audits of Quality Management Systems (QMS) based on ISO 9001 standards. It demonstrates your ability to lead an audit team and assess a QMS's conformity to requirements.

Individuals aiming to lead audit teams, perform third-party certification audits, or work as internal quality management system auditors should consider this certification. It's suitable for professionals in quality assurance, compliance, and auditing roles.

  • Demonstrates expertise in ISO 9001 auditing.
  • Enhances career opportunities in quality management and auditing.
  • Provides credibility and recognition within the industry.
  • Improves ability to assess and improve quality management systems.

While not strictly required, practical experience in quality management and auditing is recommended. A foundation in ISO 9001 standards is beneficial.

  • PECB offers crack4sure training courses and study materials.
  • Online resources and textbooks on ISO 9001 and auditing.
  • Practice exams from third-party providers.

The exam format typically includes multiple-choice questions, scenario-based questions, and possibly case studies.

The exam fee varies depending on your region. Check the PECB crack4sure for the most accurate pricing.

The exam duration typically ranges from 2 to 3 hours.

The passing score is determined by PECB and is not publicly disclosed.

Yes, you can usually retake the exam after a waiting period. Check PECB's retake policy for specific details.

  • Lead Auditor
  • Quality Management Consultant
  • Internal Auditor
  • Third-party Certification Auditor
  • Quality Assurance Manager
  • Follow PECB for updates and announcements.
  • Stay informed about ISO 9001 standard revisions.
  • Attend industry conferences and webinars.

PECB certifications typically require Continuing Professional Development (CPD) to maintain active status. Check PECB's renewal requirements.

PECB is one of several certification bodies offering ISO 9001 Lead Auditor certifications. The core competencies and knowledge requirements are similar across providers.

The certification is valuable for individuals aiming to lead ISO 9001 audits and demonstrate their expertise in quality management systems. It can enhance career prospects and credibility in the field.

The PECB ISO 9001 Lead Auditor certification validates your expertise in ISO 9001 Dumps auditing a Quality Management System (QMS) based on the ISO 9001:2015 standard, demonstrating your ability to plan, conduct, and manage QMS audits in accordance with ISO 19011 and ISO/IEC 17021-1 guidelines.

This certification is designed for quality managers, consultants, internal auditors, and professionals who are responsible for implementing, maintaining, or auditing a Quality Management System based on ISO 9001 within an organization.

While there are no formal prerequisites to sit for the exam, PECB recommends a minimum of five years of professional experience, with at least two years in quality management, and 300 hours of audit activities, to qualify for the full "Lead Auditor" credential upon passing.

The exam covers comprehensive domains including fundamental QMS principles, ISO 9001 requirements, audit concepts (ISO 19011), preparation and launching of an ISO 9001 audit, conducting on-site audit activities, closing the audit, and managing an audit program.

The cost for the PECB ISO 9001 Lead Auditor exam is often included as part of the accredited 5-day training course fee. If purchased separately, the exam fee is typically $1000 USD, though prices can vary by region and training provider.

The PECB ISO 9001 Lead Auditor exam is a 3-hour, open-book examination consisting of 80 multiple-choice questions. It includes both stand-alone and scenario-based questions.

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