Automating the verification of release success involves tracking the performance and stability of the released services. TheITIL® 4 Practitioner: Release Managementdocument notes:"Monitoring and event management tools can automate the verification of release success by tracking system performance and detecting anomalies post-release, ensuring the release meets its objectives"(Section 4.2).

Option A (Monitoring and event management tools) is correct, as these tools can automatically check system health and performance after a release, replacing manual checks.

Option B (Workflow management and collaboration tools) focuses on process coordination, not post-release verification.

Option C (Enterprise architecture tools) is used for dependency mapping, not release verification.

Option D (Analysis and reporting tools) provides retrospective insights but doesn’t automate real-time verification.

The correct answer is A, as monitoring tools are best suited for automating release verification.

Standardized services provided to international organizations imply a need for consistency andscalability in how releases are managed across diverse contexts. TheITIL® 4 Practitioner: Release Managementdocument explains that release models are used to standardize the approach to releases:"Release models define the structure, contents, and schedule of releases… They ensure consistent and repeatable processes, which is particularly important for organizations with standardized services"(Section 3.2.2).

Option A (The release plans) refers to specific plans for individual releases, which may be affected indirectly but are not the primary aspect impacted by standardization needs.

Option B (Continuous integration) and Option C (Continuous delivery) are development practices that may interact with release management but are not directly affected by the need for standardization across international services.

Option D (The release models) is directly affected, as standardized services require well-defined release models to ensure consistency, repeatability, and scalability across international contexts.

The situation directly impacts the design and application of release models to accommodate standardized services globally. Thus, the correct answer is D.

Value stream analysis in ITIL 4 helps identify inefficiencies and dependencies in processes like release management. TheITIL® 4 Practitioner: Release Managementdocument notes:"Reflecting on the ‘as is’ value stream map allows organizations to understand the current state, including dependencies and impacts on business processes and IT systems, which can reveal gaps in information that lead to delays or failures"(Section 4.3).

Option A (Creating a ‘to be’ value stream map) focuses on designing the future state, which comes after understanding the current state.

Option B (Reflecting on the ‘as is’ value stream map) is the correct step to understand current impacts and dependencies, identifying the root cause of delays and repeats.

Option C (Identifying the scope of the value stream analysis) is an initial step but doesn’t directly address understanding impacts.

Option D (Identifying the workflow steps) is part of mapping but doesn’t emphasize reflection on impacts and dependencies.

The correct answer is B, as reflecting on the current value stream map helps uncover the missing information about impacts.