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  • Exam Name: Genesys Cloud CX Certified Professional - Consolidated Exam
  • Last Update: 29-May-2024
  • Questions and Answers: 135
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GCP-GCX Questions and Answers

Question # 1

Which of the following is NOT a feature of Genesys Cloud CX contact center?


Human Capital Management


Workforce Management


Quality Management


Automatic Call Distribution

Question # 2

You cannot add variables to a script.





Question # 3

Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.





Question # 4

Where are Genesys Cloud CX call recordings stored by default?






Web Service


AWS Cloud

Question # 5

The license used by a user is determined by the permissions enabled in the roles assigned to that user.





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